Hi,
I’ve downloaded the app and trying to register but the phone verification texts keep coming through in Chinese when I’ve registered a UK address and a UK phone number. Can’t use the chat tool as I’m not yet registered! Any ideas of how to get an English code through?
Thanks,
E.
1 Like
Uhhh, that’s strange. 
Could you send a copy of everything you’ve done and messages you have received to help@monzo.com so that support can get that investigated?
1 Like
Thanks! I have emailed them now so will let you know what they do/say! 