I am in the process of opening a Natwest Select Account to take advantage of their (now closed) £150 switching offer.
What a palaver! So far, it’s been a week and I have received 6 emails, am yet to successfully initiate the switch (not clear whether the blame lies with Natwest or Starling), haven’t received my card or PIN and am not yet set up with online banking. No wonder they have to pay people to open an account with them!