Hi @ChloeMingay (and welcome!). Thanks 
Hopefully, this is something that can be looked at for the future (I appreciate that you have literally just launched this! 
). I personally would like to switch something like this on and broadly not have to worry about remembering to alter it as/when new bills are added or current bills increase.
3 Likes
I don’t see any either…
1 Like
Where does this safety net live?
I pressed the Safety Net info in the combined feed on the homepage, and now I’m able to choose which account (joint, personal or both) to calculate a safety net amount. But it isn’t clear at this stage where the safety net will live. If I choose ‘joint’ will it be associated with my joint account and my partner able to see it? What if I choose both? And if I only pick ‘joint’ to make the calculation, can I then create another safety net for my personal account?
Also, the idea of a safety net has connotations with overdrafts. Will this safety net be used if balance reaches zero?
1 Like
@Ordog, try this
From the Schedule Payments item in the Manage tab, I am shown this screen. The list under the Pot Transfers heading shows my scheduled payments.
If I tap the first one I am able to edit or delete the scheduled payment
2 Likes
So does this act like an overdraft (ie. funds are taken automatically from it when transactions go through) or is it essentially a frictioned pot that will need manual transfers as and when needed?
4 Likes
This is all I see…
And it looks like you have inadvertently confirmed another feature with that screenshot…
2 Likes
I assume this is like any pot scheduled payment which I can only delete not edit ?
All set up and working on a JA.
Now for the million dollar question - 
how can I change the Safety-Net Pot image?
4 Likes
It looks to me like you don’t have any schedule deposits set up. Did you turn these on during the sign up flow? You can use this screen to set them up now if not 
I set two of these up (individual and joint) and set a date for the first scheduled payments to come out for both of them. But it hasn’t set up the scheduled deposits… I can do it manually, but I assumed the point was that it would be set up for me?
So I think I worked this out. It’s only confusing because I pressed the button in the main combined feed and didn’t read that it was an item from my personal account feed.
The sign up flow makes no mention of whether you’re setting up a joint pot or a personal account pot at any point in the process. I think it would help to include a mention of which account you’re setting up the pot on before you ‘accept’ the terms.
2 Likes
Safety nets work in the same way as other pots when it comes to payments.
If a payment’s due to come out of your available balance (like a standing order or Direct Debit) that’ll take you below £0, we won’t take money from your Pots (including your safety net) to cover it.
We’ll either decline that payment or take you into your overdraft if you have one with us, and charge you for using it.
3 Likes
That’s fair enough. Shouldn’t cause too many issues if users have set up their main expenses to come out of the safety net pot I guess.
For me its just the connotations of a ‘safety net’ that could confuse some users I guess.
1 Like
Do you think it’ll ever be possible to automatically take it from the safety net pot? It seems logical (to me) that this is what the pot would be there for.
13 Likes
I got to the point where I was given a choice (Personal or Joint) although I can’t remember how far into the sign-up flow it was, even though it was only 20 minutes ago. Memory of a 
1 Like
Was that during the calculation for what goal to set? Because that just confused me further because you can pick both joint and personal account for a combined savings goal.
Its not a massive deal, because most people will set up the pot via the account. I just felt it was strange that the process didn’t make it clear.
2 Likes
It wasn’t that screen, no.
It was a pop-up at the bottom to choose between them. Shame I didn’t screenshot the sign-up flow.
Oh yeah, so if you press ‘Add’ on the home screen it then asks you which account you’re adding a pot too. Which is fine. But I didn’t press ‘Add’, I pressed the ‘Safety nets enabled in Labs - Personal - Tap to Find out more’ item in the latest activity feed. It does say ‘Personal’, but I missed that when going through it the first time so I didn’t know where the pot was going to be created.
1 Like
The language used on that page doesn’t actually say that its going to set up the scheduled deposits for you. I also had the impression that it would set up a scheduled payment and I actually didn’t want it to do that and it wouldn’t let me pick £0. But turns out its just a handy calculator to indicate how much time it would take to reach the savings goal;
As a PowerUser™, I’m finding myself wrestling with this pot to get it to align with how I’m already managing my emergency savings. But I’m sure for regular™ users they will find it really really useful!
2 Likes
I think my confusion is maybe because I selected not to transfer money straight away, but on 1st April. So I assumed on 1st April the first transfer will happen - but does this mean it won’t?!