New feature coming 👀

[neovo]

We’re already discussing this here:

Monzo in the Media

Any ideas what this might be

Looks like it could be related to disputes:

Monzo in the Media

I’d imagine it’s some of the fraud flow things that @Rika has been talking about to reduce the dependency on Customer Service messages and gathering all the info upfront & reverting to more an automated self-help flow?