OK guys, guys. This is a vent and a cry for help in one.
Whilst waiting for the full license on Monzo, switched from Santander to Natwest, looking to escape at least SOME of the awfulness. Every step of the way something had gone awfully wrong.
I have spent a month trying to open an account, and now that I did, all money disappeared from it!!!
Last available transaction listed is 4 (!!!) days old, and i have no idea where the money had been going since.
After spending 10 minutes trying t find a “chat to us” button, I am now going through the most painful login/ security clearance process imaginable.
So I BEG you, Monzo.
Please get full license soon.