Exactly. Round up to nearest pound and then multiply that by 5.
Made a couple £x.50p payments yesterday and £5 went in today.
Exactly. Round up to nearest pound and then multiply that by 5.
Made a couple £x.50p payments yesterday and £5 went in today.
Definitely going to use that for purchases under x£!
Well they declined my initial application online but I remembered that this also happened the last time I got an RBS account.
It was later overturned routinely but I had to call up to sort.
See what happens. If not meant to be, not meant to be. I have a visa platinum credit card with them either way
Think I would be using it as a back up account regardless with this experience (to rack up the spare change as mentioned)
1 year ago I opened a Natwest current account via CASS switch, did whatever necessary to get the switch bonus (can’t remember what I had to do exactly), put the £200 bonus into a Regular Saver, and basically left the account alone (=inactive).
Fast forward in November I tried to apply for the Travel Reward cc. The application process asked me to log in my current account, then instantly rejected the application without even checking CRA. So I guess the inactivity (and low balance) of the current account precluded me from getting approved for the cc.
I then turned into my wife and asked her to apply for the same Travel Reward cc. She did (with the same address as mine, and slightly lower income) and got instantly accepted. Note she didn’t/doesn’t hold a Natwest current account. Once her new cc was up and running, she applied for me to be a secondary cardholder. I successfully passed the Mitek ID check etc… and then nothing, no secondary card materialized. I did try to call cs once about it, but got nowhere. In the end I just gave up.
Morality: (I’m sure there are other things at play, but) somehow it looks like having an inactive Natwest current account has precluded me from getting a Natwest cc (not even as a secondary cardholder! joking, I’m sure this was a glitch rather than a rejection).
I think there’s some kind of blocker in the system to do with the current account history. I’ll see the outcome of the review and decide whether I CBA to proceed by telephone.
Had another email saying my account is being opened. Perhaps the appeal worked already?
I definitely had to call up to repeat the application with RBS. But I noticed you appealed via a form and not an email. Maybe they’ve improved the process.
The identical profile pics made me think this had turned into a blog
Monologue from me
How does one change a profile pic?
Tap profile top right, then profile bottom right, then preferences and edit pic.
Anyone else’s credit card unavailable in the app?
Website says this but this time is far gone:
Same with RBS too.
Oh they’ve literally just now come back
Someone must’ve forgotten to flick the big switch on the NatWest App server labelled ‘Credit Cards’
Is this maybe work in preparation for taking on Sainsbury’s customers in a couple of months?
Went to login to the online banking to check out how it looks. Think I got 1 digit wrong signing in and they blocked my entire online access and have asked me to call.
Seems a bit excessive, wouldn’t you expect to give someone a second go??
This shall remain a back up account despite it looking pretty nice in the app. There are a few gremlins in the back end (see my application process as above)!
Would not accept my dob on the automated phone line. Twitter reps told me it’s actually asking for the customer number. I couldn’t bypass it with a card number as I’m new.
Got home and called back. Lines closed after 8. Wasn’t hugely stressed by it but an abrasive experience.
NatWest support is 24/7. Unless this is new-customer support? Can you try calling them again.
Are you calling 03457 888 444?
And if they try and tell you “we’re only supporting our most vulnerable customers between 10pm and 8am”, just keep pushing for a human.
Fraud line that they quoted in the text to me that is closed.
I could try with the normal CS but not sure if it needs to be the fraud line.
One for tomorrow I think. But will note for future. For getting the login details wrong once this seems a bit much!
Do you have any other hobbies?
Tbh I was monologing and they were trying to help.
I suppose what I put in does constitute “NatWest Chat” though!
It’s a genuine question.