Natwest Chat ♻️

Can you not pay the NatWest credit card off by debit card? Doesn’t seem to be on the list, but wasn’t sure if it was exhaustive or not. Anyone know how to please? Thank you How can I make a payment to my credit card?

Thanks for letting me know. Very surprised they don’t allow this tbh, thought it would’ve been pretty standard. Perhaps they are trying to cut down on transaction costs.

You can either pay using an existing NatWest account, using open banking via PayIt or direct debit. As you can pay pretty much via any other bank, I can’t see the need to pay by debit card. The only exception might be to try and qualify for the Halifax rewards.

I fall under that exception - I try to do all my spending on cashback cards now incl the NatWest one. Would’ve been handy if I could then pay off my NW bill with Halifax Rewards debit card seeing as Chase wouldn’t give cashback on a CC bill anyway

I’ve tried to reduce a limit on a credit card, and they rejected it. I’ve never heard of that even being possible before, every other bank I’ve seen can apply those immediately. It links to a help page saying they won’t be able to do it if there’s less than £100 between your balance and the new limit, but the balance is £0. Can’t possibly think why they’d ever reject a decrease?

Might be a quirk of having £0 balance.

Whack a £1 charge on and see if that helps.

Sharing my general experience, I haven’t been with RBS for years but opened a new account in December last year. Took a few days for the account to actually be activated and it’s where I appreciate how much fintech has pushed the barrier there - immediate account creation, etc.

I didn’t manage to secure the account upgrade I was after because of how I receive my salary. Getting feedback was a little circular. Would say customer support is okay, but got two different answers from customer service. One person was not very helpful and another was excellent.

I think their app works quite well overall and I’ve found the push notifications to be reliable. Otherwise, I wouldn’t say anything particularly stands out in a good or bad way. Currently prefer their app to some of the other big banks.

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Yeah it was painfully slow for me to load, is definitely an embedded chat, which is weird as I’m sure it wasn’t always like that.

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Question guys,

My credit card has disappeared off my mobile banking but I still have a balance?

Any ideas or worth calling NatWest?

Mine has too but still shows in online banking, so seems to be something their end.


They quietly exited out of BNPL market

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I noticed that, I wonder if it didn’t get much use or the regulatory changes made it unviable.

Currently I have a complaint in with NatWest after it turns out their balance transfer system thinks my UK issues Lloyds credit card is an international Irish issued card. I’ve never even been to Ireland.

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Bye now, pay now.

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To be fair it was a bit crap.

Digital/virtual only, had to be high value spend, and very low overall credit line.

I had it for a bit and closed it, as I could not ever remember to use it.

A flop. But also maybe them realising that splitting payments is not why klarna is popular. (Merchant integrations). Or why Monzo flex is popular. (Monzo UX and budgeting).

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I was on a website the other day.

Trainers were £100 (example) to buy with my money, but I’d get them for £50 if I used their BNPL.

If I was younger, or naive should I say, I’d have gone for it, it’s crazy to incentivise debt in this form.

I think it was Sports Direct.

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Anyone received the new purple debit card yet?

For RBS yes!

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Same as me… my RBS cannot add to Apple Pay, and can add it to my secondary phone 13 mini

I am thinking about moving my Savings into Natwest. My savings would make me eligible for Natwest Premier.

But I am planning to spend some of my savings on a new Macbook Pro for Uni soon.

If I drop below the 100K savings what happens to my Premier account?

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