Honestly I’m surprised the banks are still on X
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That’s arguably where they’ll reach most customers on social media.
Also where they will find their Target Demographic MSN
Calls - time consuming
Post - costly (if no free post) and a long wait for a response
Live chat - often not live and therefore time consuming - often also surprisingly unhelpful
Social media - usually quick replies, can pick up responses in your own time, chats don’t time out. It’s much better, but only when you don’t get redirected to call somewhere. Nationwide Social Media team is still good - others less so nowadays.
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I was talking specifically about X, I do understand why banks are on social media.
I know - I was saying that they probably reach most customers (of all ages) on X.
250 testers doesn’t seem a lot.
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Not me. I’d love to test it.
Doesn’t seem like many does it, especially after you’ve forwarded it to your mates in here 
Will it have push notifications for all transactions? That’s all I want now.
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Not on internet banking
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Since moving onto the mainland I have been looking for a account that pays interest.
I heard / saw that Nationwide Flexdirect pays 5% on balance. That sounds really good. Plus did i see something about some cashback?
It’s only for the first year and not if you’ve had a FlexDirect before, but that said it is indeed a good deal for a current account. It also has the best coloured (minty-green) card. The app is somewhat prehistoric but the customer service is good.
I didn’t realise the cashback was a regular thing, but that’s also on offer for the first year (capped to £5 a month).
edit: the other interest paying free current account is Kroo but some on here have horror stories about their early days.
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Nice little load screen animation too
Updated savings account screens to match current accounts. Just need to do credit card screen now.
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New article updated yesterday ;
Transfer expected to conclude 2nd April 2026
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Interesting. There’s more information about the implications for the Virgin side here:
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Interesting that they seem likely to move the Virgin BTL mortgages to TMW. TMW don’t operate in NI and that’s where I am.
I’ve been selected to beta test the new internet site so will see what that is like.
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I’ll be interested to hear your views. The current web banking site looks like something from the 90s.
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