Honestly Iām surprised the banks are still on X
3 Likes
Thatās arguably where theyāll reach most customers on social media.
Also where they will find their Target Demographic MSN
Calls - time consuming
Post - costly (if no free post) and a long wait for a response
Live chat - often not live and therefore time consuming - often also surprisingly unhelpful
Social media - usually quick replies, can pick up responses in your own time, chats donāt time out. Itās much better, but only when you donāt get redirected to call somewhere. Nationwide Social Media team is still good - others less so nowadays.
1 Like
I was talking specifically about X, I do understand why banks are on social media.
I know - I was saying that they probably reach most customers (of all ages) on X.
250 testers doesnāt seem a lot.
1 Like
Not me. Iād love to test it.
Doesnāt seem like many does it, especially after youāve forwarded it to your mates in here 
Will it have push notifications for all transactions? Thatās all I want now.
2 Likes
Not on internet banking
1 Like
Since moving onto the mainland I have been looking for a account that pays interest.
I heard / saw that Nationwide Flexdirect pays 5% on balance. That sounds really good. Plus did i see something about some cashback?
Itās only for the first year and not if youāve had a FlexDirect before, but that said it is indeed a good deal for a current account. It also has the best coloured (minty-green) card. The app is somewhat prehistoric but the customer service is good.
I didnāt realise the cashback was a regular thing, but thatās also on offer for the first year (capped to Ā£5 a month).
edit: the other interest paying free current account is Kroo but some on here have horror stories about their early days.
1 Like
Nice little load screen animation too
Updated savings account screens to match current accounts. Just need to do credit card screen now.
3 Likes
New article updated yesterday ;
Transfer expected to conclude 2nd April 2026
2 Likes
Interesting. Thereās more information about the implications for the Virgin side here:
1 Like
Interesting that they seem likely to move the Virgin BTL mortgages to TMW. TMW donāt operate in NI and thatās where I am.
Iāve been selected to beta test the new internet site so will see what that is like.
6 Likes
Iāll be interested to hear your views. The current web banking site looks like something from the 90s.
3 Likes