Nationwide Chat šŸ”

When does the trial for the new internet banking start?

Think it’s meant to be over the next few weeks

I wonder if they will make the new website look like the app?

Nationwide don’t like you

It took around a full 24 hours to show up recently for me and my wife.

I’m afraid this process often goes wrong. We have given up with Joint Savings with Nationwide as a result. Their system seems not to match profiles well, so they likely have two versions of your wife. You can call but it always takes weeks to fix. It used to work smoothly years ago - their staff constantly moan about how the process of opening a Joint account with an existing customer is broken.

Nationwide just had an app update where they have changed the credit card section, looks pretty good.

I like the constant flow of updates they are doing these days.

Regarding the joint savings account, do you need a joint current account to be able to open that or can it just be a joint savings account?

Being full Nationwide it’s good to see the improvements.

whispers ā€œPush notifications for transactionsā€¦ā€

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Oh this is much nicer yeah.

This is what I want from a banking app. Clean and clear, just the information I need and nothing else. first direct and now Nationwide are my favourite banking apps.

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Its coming soon…

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I never thought I’d see people saying Nationwide is their favourite app!

I’m thinking about making it my backup account now and not HSBC as it seems like you can have joint savings accounts without a joint current account?

They’ve been saying that for years. Their website help pages have been claiming it for ages.

They also said that the card reader was gone, but it was the only option given to me to 2FA the other day. I used a different account.

I’m using Nationwide a lot at the moment, but these are my two main bugbears. I won’t be happy until transaction notifications arrive and the card reader has completed its journey to the devil’s junk draw.

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My biggest gripe with nationwide is that they don’t provide interest statements. Want it for current FY? Sure. Previous financial year? Please wait a business month for a paper statement. Closed account? Good luck.

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Unfortunately I applied for a new Flex Account on Thursday, Saturday they decided my application looked dodgy and blocked my app and online banking so I can’t access my savings, credit card or Joint Account.

Spoke to them Monday ā€˜we’ll send you an email asking for more information’

Wednesday called again ā€˜sorry, we’ll send an email we just need proof of income and the bank account you pay your salary into’

Still blocked… Maybe by the weekend I’ll be back in…. always have at least 2 bank accounts people

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They’ve recently updated their mobile app page to say it’s due soon: Nationwide banking app | Nationwide

I haven’t used the card reader for the 18 months or so since biometrics were introduced. That includes adding and paying new payees.

That’s been in the ā€˜coming soon’ section for a long, long time…

I haven’t used the card reader for that long either, but it keeps being suggested as an option which I ignore. Last week however I was trying to make a donation to the Timpsons charity online (not sure of the platform they use) and the only option given for verification was the card reader.

Reason I have funds scattered around and majority of the spend on credit cards.

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The coming soon section had said about in-app notifications for account info, which have been delivered, and recently this has been updated to transaction notifications, so is progressing.

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This is correct. It didn’t say transaction notifications before, that is new.