MSE Poll - How do you rate your bank account's service?

MSE’s weekly poll this week is about people’s bank account’s service. You can vote and see the results immediately - How do you rate your bank account's service?

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Interesting that they ask if you’re usually in credit or not to go with your opinion on the bank. I wonder if the answers are weighted in any way.

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I can imagine those who go overdrawn regularly are mildly disgruntled customers because the bank has the audacity to charge them for it (39.9% should be revised) but overall it’s not the banks fault they’re overdrawn.

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That’s what I mean.

“BANK ARE TERRIBLE!! I HATE THEM!!! WORST EVER!!!”
“What happened?”
“They charged me interest for going overdrawn”

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I doubt Chase UK is going to get that many responses to be honest.

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Stopped using my chase account, the 1% was nice for a time but cba managing too many accounts so I’m willing to forfeit.

Come to senses I’ve far too many accounts so closing them down and going to just run 2 side by side.

The minute Monzo gets additional accounts and a credit card I’d probably be rid of them all.

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I’m surprised the four people who have voted for them so far have said they were great considering they have been missing some key features,

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Probably moved from something like Pockit or some other prepaid card service :sweat_smile:

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Or maybe the cashback. People like free money, even if its not that much.

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It’s supposed to be a poll specifically on service, so good service still deserves a great rating even if the bank’s features are poor.

Features and service are two completely different points of comparison.

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Small sample, but Monzo and Starling have done very similarly

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