Monzo Tone of Voice Updates - Discussion

Why not ignore the potential race aspect and just see it as a change in terminology?

If someone says “instead of ‘trash receptacle’ we’re going to call this thing a ‘rubbish bin’”, no-one’s going to pick over why it was changed.

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Bet they would

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I did a d&I course with a previous employer - all staff attended. This chat reminds me of that course.

For me Monzo are trying to be respectful and inclusive to its customers for me that’s not a bad thing.

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Or, not announce it all. Which is what I alluded to up-thread. It didn’t need announcing. But it was announced and is specifically in monzos words

“origin of these terms with white being seen as ‘good’ and black being seen as ‘bad.’”

I don’t think anyone has said otherwise :+1:

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I think following Monzo own tone of voice you wouldn’t replace known terms with newly made up one’s, unless there was a legitimate reason.

@TheMullinator I hope it came across that was said in jest. I can never tell.

I’d love some of these people to come and spend a day in my workplace lol
Some of our workplace banter would probably be considered borderline illegal.
But it is just the culture of the job and everyone irrespective of sex, race, colour, etc. knows that.
No offence is ever intended, and no offence is taken.

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Ever had an anonymous survey of that I wonder?

Just because nobody has audibly called someone on it does not mean someone is not sat there fuming internally

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I think a lot comes down to us being a very close community, and all of us knowing each other very well.
Everyone takes the time to get to know any new starters and to make sure they fit in.

Just leaving this here

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That’s really terrible. How much more ridiculously obvious could they be? It’s to the shame of others in that office for not calling it out in addition to the deep shame and terrible idiocy of the perpetrators

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Completely disagree - for the reasons explained in this article

@simonb I agree with most of your points, and especially that if changing certain words, which could be easily interpretable as racist, doesn’t make much difference to the people using them but may avoid offence to others.

However, I would like to point out that the publication linked is not actually research. It’s basically a highly referenced opinion piece.

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That’s exactly what I thought when I, along with everyone else here, basically googled “blacklist racist” and found that. There’s no actual proof that the word ‘blacklist‘ has racial connotations, it’s just one person’s take on the (highly circumstantial) evidence.

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Could you elaborate?

From my perspective as a BAME employee, some of the things that happen around micro-aggressions if left unchecked can feel like death by a thousand cuts. Making efforts towards the “lesser” issues (That’s subjective but for the purpose of this discussion) doesn’t mean there isn’t meaningful progress being made towards bigger issues too.

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Because companies are making issues where there are none. It makes it very uncomfortable for people who don’t subscribe to this stuff. This thread is an example, anyone who doesn’t indulge risks being shutdown.

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Don’t subscribe to a more inclusive environment?

If the origin of the word is racist or not is irrelevant, the word black is often used to describe negative or undesirable things. That’s deeply imbedded into people’s subconscious. It harms nobody to use a different term and it doesn’t require any extra effort

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I reported it hours ago asking for that - hopefully it will be :+1:

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Steady. We’ll be blacklisted.

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