Monzo Plus – you asked us to make it simpler, so we’ve created bundles

[StuartL (Stuart)]

Monzo Plus – you asked us to make it simpler, so we’ve created bundles

This post right here is what will ultimately prove that this product was mis-sold. Anyone wanting a refund, this is the post you need to reference: It’s like going to buy a TV and the salesman telling you that it’s currently half price but it could go back up to full price any day now. It’s black and white but there’s a firmware update coming that’ll make it colour. That update will also upgrade the sound from mono to Dolby Digital 5.1. The manufacturer is planning to release a plug-in module…

And this post right here will prove why it’s not. Literally the next thing Jonas posted in the very same thread.

Monzo Plus Roadmap for 2019

One last thing: Please be mindful that we cannot guarantee that everything will launch exactly as described until we’ve actually launched it. If your decision to subscribe is based on a particular feature and you wouldn’t subscribe without it, it might be best to wait until it is actually launched

So it’s nothing like your TV saleman analogy. This would be more like the sales person saying the manufacturer is hoping to upgrade it to colour, add Dolby Digital 5.1, etc… but that same sales person clearly warning you that you should only buy the TV if you’re happy with what it currently offers.

All exisiting Plus customers are allowed to keep what they purchased for the full term they agreed to when they purchased it, that is not misselling in my mind.