I’ll admit, this is the first Monzo feature I’m not hyped about, and I feel like the message and the implementation are working against each other in this case. For example:

In the blog post for Monzo Plus, the text tells us that the main problem with other banks is that you end up paying for things you don’t want, and out of the items in the compulsary bundle (shall we say… core bundle?) you still have to pay for the stuff you don’t want.
According to the post, Monzo Plus defeats this by being something that lets you pay for the things you actually value.
So, how about a Monzo Plus experience that is actually customisable?
(Currently) Uncustomisable Core Experience: £3/6
- Different coloured card: Don’t need, prefer my Investor card. -£1/2
- Customisable URL: For banking, my name is fine and actually preferred. -£1/2
- Monzo Plus events: More interested in Investor events, which according to the first email are starting from the middle of year. -£1/2
So currently we’re at £0 for the things that I actually value. So keeping to Monzo Plus’ own mantra of being “something that lets you pay for the things that you actually value”, how can we make Monzo Plus something worth investing in?
I would say the logical solution would be to make EVERYTHING modular. The core experience is your experience. Still have the three things listed up there, sure, but have them as modular items to build your own Monzo Plus. That way, you don’t end up paying for things you don’t need or want.
Something I definitely WOULD add to my Monzo Plus experience is cashback on bills. Natwest did this at £2 per month, so a similar offering from Monzo Plus would be perfect.
Other things I’d like to see are house insurance, travel insurance, phone insurance, that kind of thing.
The most important takeaway from this is to take your own advice. Don’t charge £3/6 for features that people don’t want, and if they do want these features, have them as bolt-ons, like everything else that is being planned.
To summarise in one sentence - let Monzo Plus actually be something that let’s you pay for the things you actually value, as per your own Monzo Plus blog post.
Thanks for reading.