Thanks for the breakdown Jonas, very eloquently put.
Whilst I don’t think I’ll be an early-bird I’ll definetly keep an eye out for how it develops.
Should have done £6 a year for cards, links and events and called that Monzo Plus then £4 a month for insurance etc thorough Monzo Market where you don’t need to be a Plus member
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This has been outlined in another post in this thread.
The marketplace is still very much a thing in progress.
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Discount lounge access with Revolut. You still have to pay to access.
Finding and choosing the right deals and tariffs can be confusing and take up a lot of your time. So we’ll scout the market to offer you competitive tariff and plans.
Really?? You’d need to have a hole in the head to think £10 a month is a good price for travel insurance.
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Well this thread has been a really positive experience…
Two or three detailed posts explaining the thinking and then right back to some people who did not read them just rubbishing the current state
I can agree that I would want to see a bit more in the base package before considering it, but for now I will hold my peace and wait and see how it pans out before thinking of signing up
The idea of selective packaging does appeal to me though
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I am actually pretty happy about that. Gives options for people that may not be covered by that insurance company, for previous conditions, a chance to opt out and not pay for it.
Going to give it a wait personally and see what else monzo will add to monzo plus to see if it will suit me. If not I will continue as just a normal member like I am now.
Ignore grammar it’s 1am and I’m tired
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you forgot to mention that flex direct covers the whole family for travel and mobile insurance, you have to re calculate
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I really hate the idea of some customers getting priority customer support. If some customers have higher priority, it follows that other customers have lower priority, and I think that concept sucks.
Customer Support should be sufficiently resourced that everyone can get support when they need it, and where a prioritisation call is needed, it should be based on the urgency of the customer’s need, rather than on the monthly fee they’re paying. In my opinion.
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A feature I would like to see of the Monzo Plus pricing model is how it rewards usage. I feel the fee should be reduced or waived when the customer is using Monzo as their main account, or paying in £1,500 per month.
Monzo are keen to promote higher account usage and engagement - and obviously make money from that - so pricing Monzo Plus accordingly would be beneficial to them.
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Whilst the introductory cost of £3 per month isn’t too bad, I think the full cost of £6 is pretty steep for what’s on offer.
That said, I think the idea of giving people the option to add extras to make something custom to their needs is pretty cool.
I think the option of gadget insurance would be great and I’d also consider paying a subscription to get cash back on direct debits or in store purchases.
I agree Justin, I think to offer customers priority for a fee would be like saying you’re more important if you have money.
Whilst the fee isn’t a huge amount many people have to live to a tight budget and shouldn’t be treated less favourably if they’re unable to include a subscription as part of that budget.
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I pay £5.49 a month for mine with https://uk.protectyourbubble.com/. Where are you looking?
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Appreciate the response Jonas.
However, whilst I had previously written a more detailed response to a few points on your post, I’ve since decided to pick up on this…
We actually did give Monzo feedback:
Users stated that they didn’t believe £3 a month was worth it for the “base subscription” back when the trial was running
Wouldn’t it be better to make the “base subscription” flexible in the sense you could remove features?
For example… I don’t care about a custom Monzo.me domain, or “Swag” (get enough from my employer) and I don’t live in London, so events are stuff I’d never go to.
A different coloured card is something that I’d be interested in… for a one off fee…
–
Whilst I do hope Monzo manage to do well from a “plus” offering, I do genuinely hope you take onboard the feedback from users on both sides of the fence.
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I would love to see Monzo Plus come to joint accounts (could be at an increased price). Me and my partner exclusively use our joint account so in the future with rewards/increased interest rates etc. it could really appeal to us - but we couldn’t take any advantage of it if it is only for personal accounts.
I’m with @217698 and @anon49486890 here. My Nationwide Flex Plus account used to be my main account but I have moved everything over to Monzo now. But I still have my NW account open for the benefits, namely the device insurance.
Reiterating what has already been said, I can’t see any justification for moving over until it’s at least matched. 
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Appreciate the response, but in all honesty it’s not so much about the concept of adding bundles and taking things away that you don’t need but the fact you need to pay £3 (and then £6) per month just to access these bundles.
To me you have not explained why this is the case. What research made you think this was a good way of doing it? Will this change?
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Hi @jonas, like others, appreciate you setting out the vision for where you see this going.
I’ll not go over some of the other points people have made above me, but I do think they are all very relevant.
Although, I will say that a company pricing something higher “because it’s easier reducing the price, than increasing it”, never tends to actually reduce the price… I understand the intent behind it, but I’m not sure I agree on that point.
It’s this point that I wanted to pick out, which doesn’t seem to have been covered.
Worth it to who?
Right now, I can only assume that a decision has been made at Monzo HQ, that thinks a custom URL, choice of card colour (all be it limited to 3 colours), and “swag”, whatever that may be, is worth £3 per month (my understanding being the £6 per month will have more add ons as standard).
The feedback from the bulk of thus thread at least, has been that £3 per month is categorically not worth it to them, and it seems to have been designed for the hardened Monzo “fan” so to speak.
I actually have no problem with that - I like fan packages, and it shouldn’t be compared to a Nationwide Flex package, or any other bank account package because it’s not like for like.
Right now, Monzo are the only bank doing a package like this, and for those people who want to be a part of that for £3 per month, can be.
However, if the feeling at Monzo HQ is that this current package is indeed worth £3 per month, I’m afraid you will always be £3 too expensive when you start bolting on extra services, because I, and others, wouldn’t see the value in what that £3 brings to the table.
Unless of course we could reduce the package by £3 per month, and lose those features (but my understanding is that you can’t, as that’s part of the “core offering”).
Finally, on the “premium” support thing…
Given the ups and downs your chat support has had recently, plus the fact that chat is the primary method of support, I’m not sure this would do you any favours.
This is only my opinion, but it would feel a little too “segregated”, where you are overwhelmingly prioritising “wealthy” customers, when support from your bank should be instant and helpful automatically.
Appreciate other banks have a similar set up (usually it’s just a UK call centre), but when you are chat only, and your wait times can be hours rather than minutes, I think this would end up back firing.
Anyway, appreciate the response, and I hope Monzo can improve Monzo Plus quickly 
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Entirely agree here, disposable virtual cards are a real plus for me, would be willing to pay £3 solely for that as there is a true added benefit.
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I think Jonas said that the “base” £6 offering will have other things, they just can’t say exactly what those things are as yet (hence the £3 offer now) - at least that is how I read it - could be way off though.
Hinted at rewards, increased deposit interest rates - obviously all TBC and subject to change.
Do agree on the premium support though, it would be at odds with how Monzo come across.
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