Appreciate the response Jonas.
However, whilst I had previously written a more detailed response to a few points on your post, I’ve since decided to pick up on this…
We actually did give Monzo feedback:
Users stated that they didn’t believe £3 a month was worth it for the “base subscription” back when the trial was running
Wouldn’t it be better to make the “base subscription” flexible in the sense you could remove features?
For example… I don’t care about a custom Monzo.me domain, or “Swag” (get enough from my employer) and I don’t live in London, so events are stuff I’d never go to.
A different coloured card is something that I’d be interested in… for a one off fee…
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Whilst I do hope Monzo manage to do well from a “plus” offering, I do genuinely hope you take onboard the feedback from users on both sides of the fence.