Hi Alex!
I can confirm with you this email is not a phishing attempt.
I would like to point out that the following do not increase or decrease the chance that the email is a phishing communication:
- Whether the email comes from a person or an organisation
- Whether it is a plain-text email or in the format of HTML
We acknowledge there are emails sent to users who have already got a card. There are various reasons causing this, one of the major ones being the users signing up with multiple email addresses. In this case we often encourage the users to unsubscribe us at the email addresses their card is not linked to.
Hope that makes sense!
Sunny