We’ve fixed an issue that meant we weren’t storing some customers’ PINs correctly

[alexs (Alex Sherwood)]

@iGee

‘monzoemail.com’ ? what the?

They’ve been using that address for a while.

Monzo Phising Attempt...?

Definitely not a phishing attempt, Sunny is a member of our marketing team and monzoemail.com is one of our domains

Monzo Phising Attempt...?

Hi Alex! I can confirm with you this email is not a phishing attempt. I would like to point out that the following do not increase or decrease the chance that the email is a phishing communication: Whether the email comes from a person or an organisation Whether it is a plain-text email or in the format of HTML We acknowledge there are emails sent to users who have already got a card. There are various reasons causing this, one of the major ones being the users signing up with multiple emai…