Monzo Mobile! šŸ“±

UK Monzo Chat News & Updates
566

Monzo staff donā€™t care about posting on here anymore. Before the Big Brother movement, we had @Dan5 and @_Tom interacting regularly, with the other monzonauts popping in (and Iā€™m guessing the engagement was even more so back in the early days of this community).

But now staff just make a post about a product and then just leaves. For example the Grow tab, where there was people who actively wanted to test it and it took ages to send out a 2nd Google formā€¦

Even a post saying ā€œitā€™s a little delayed, but weā€™re expecting monzo mobile to launch some time around [insert date]ā€ would be better than radio silence :confused:

567

Thought Revels reposted then :distorted_face::eyes:

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568

Just felt like having a complain :slight_smile:

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569

What about with any of your own words?

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572

What on earth is going on :sweat_smile:

Engagement on here is still strong. People like having a good moan from time to time. One certain person always springs to mind - they chirp up, threaten to leave, but never actually do.

Just look at how many people came back after the ā€œexodusā€, too.

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573

Monzo staff will sometimes post new topics but when they do post thereā€™s rarely much follow-up e.g. See all your insurance policies (even with other providers) in the Monzo app or the Grow topic mentioned earlier.

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574

Soā€¦ exactly what I said?

575

image

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576

I agree, staff wise, engagement has flatlined. They do get hounded by everyone to be fair - and trying to reply to everything would be a full time job in itself :sweat_smile:

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577

I thought it was Alanā€™s job.

They should stop firing people and we can at least have some insight to what is actually going on.

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578

I replied to the wrong person, was supposed to be a reply to Ordogā€™s post

579

Where is @AlanDoe these days. I donā€™t think Iā€™ve seen them post for a whileā€¦

We miss you :heart_hands:

edit: 29th May was the last comment

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580

I think you may be grossly underestimating Klarnaā€™s customer base.

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581

Impulse customers? The me too category

582

Klarna has over 119 million active global consumers and more than 55 million monthly active mobile app users - with 11 millon+ of them in the UK.

583

11m active in the UK, wow.

584

Bring back Tom B, he was the best, he was always on here, he would even reply to support messages in the app.

I miss Tom :crying_cat:

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585

Iā€™m probably considered active and Iā€™m just trying to get Ā£40 out of them

586

Todayā€¦? :rofl:

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587

The thread will auto close before we get there.

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