Monzo loans make no sense

Yesterday I received 3 prompts from Monzo asking me to “See if you’re eligible” for a loan; a regular application notification, an in-app message (dismissable), and an email.

Okay, quite fortuitous I think, if a bit full-on; I’m considering getting a new car, and I’d prefer the option to overpay or pay off early (which usually is not an option with car HP). I give it a go. Input my details. Go through all the rigmarole, and suggest an amount of £15K to see how that compares.

I am offered a loan of: £200.

Yes, TWO HUNDRED. POUNDS.

What in the name of Anthea Turner’s white glove is this nonsense?

It’s taken me a day to calm down enough to post on here about it.

Monzo, please make this make sense. I beg you.

18 Likes

Makes sense to me, you are eligible for a loan. Just a shame it’s £200.

5 Likes

Not sure what you’re expecting here - Monzo don’t want to lend more to you, simple. :stuck_out_tongue:

Sure, it’s a stupid low amount for you but £200 could be loads to other people. Monzo can’t offer you more based on what they know about you.

Not all Monzo loans are £200 :joy:

1 Like

BUT I’M GOOD FOR IT!

I’ll definitely pay it back. Honest.

7 Likes

Zopa are particularly bad at pushing this in your face. They are at least offering me sensible amounts though :joy:

Okay sorry but I’m with the OP here. £200 isn’t an amount one looks for a loan for unless in a very tight place and that’s usually not a good place to be going into debt.

15 Likes

It would probably make more sense to just say you’re ineligible if the result is less than £1,000 at least.

4 Likes

I agree. I didn’t even realise loans were possible for amounts that low from “real” banks.

That’s something you would expect from a payday lender or a doorstep loan shark.

It doesn’t sit right. At least set a minimum of £1k.

11 Likes

What was the APR on this?

14.7% APR

1 Like

I just ran through the flow to find out, suggested £200 and got told I can borrow up to £15,000 :sweat_smile:

But yes, regards the rather vocal approach at sending notifications about it yesterday, I also thought the same thing

Only thing I can think is they know their demographic being younger, students etc, and that demographic might seek loans for the lower figures sometimes - better to have it through your bank than a loan shark if you need it.

2 Likes

Does everyone have Lending Promotions turned off? Mine is off and no-ones asking me.

Trying to have a look (just for science) and can’t find out where to apply…

Edit: found Loans in ‘Explore’. Never even noticed the Explore tab before. Really must pay attention.

1 Like

Some could say you should explore more

6 Likes

I take your point but it still feels wrong. People in need of amounts that low are not going to be helped by taking on debt.

Yes, it’s a lot of money to some people but I still think debt is the last thing they need.

Then again, you could say the same about Flex.

As long as Monzo are still carrying out proper affordability checks then I guess no harm is being caused by offering low value loans.

Still feels exploitative though, even if it’s not.

5 Likes

What annoys me, is the super generic emails when they could quite easily tailor it.

Email: Hi you could get a loan of £10K - £25K at 9.2%
Me: Could be interested
App: Maximum £15K at 11+%
Me: Not a chance

And now that I’ve shown interest the app keeps bothering me to continue my saved quote etc.

1 Like

Yeah I was about to say its no different to flex and credit is becoming more and more accesible for people as soon as they hit 18 (Klarna etc), I feel like there’s only a small portion of people who never dabble in credit or loans at some point in their life.

So its better to offer it and also educate people on how to use credit/loans etc effectively and when you should be using them (ie. not taking out a £200 loan so you go out during freshers week).

Have you considered getting 75 loans?

5 Likes

In another dimension they’ve given you a small loan of a million dollars. Just the thing

2 Likes