Iâve mentioned this elsewhere Hugh, but I think the expectations need to change when it comes to features in âlabsâ.
For the people who use them, when they see it gets released with very minimal change (despite there being numerous quirks which need to be sorted, or functionality which needs to be added), it feels a little disheartening.
Everything that has been released from Labs, feels very half baked - So the question is⌠Why bother going into labs in the first place?
We hear you, Nick. We should make it really clear when we add a feature to Monzo Labs what weâre expecting from the community, and what you all should expect from us. So weâll do that for all future Labs features.
Some features in Monzo Labs are mostly going to be âearly accessâ things. In these cases, weâre not looking to make any major changes - itâs just a sneak peek for our early adopters. With other things, like Summary and joint accounts, weâre really after detailed feedback to help make the experience as good as possible.
Weâll also try to make it clear what it means when something leaves Monzo Labs. It likely wonât ever mean âthis is 100% done and we wonât work on it anymoreâ. Itâs much more likely going to be more a case of âwe think this is ready for everyone to useâ. As with all our features, weâll keep building and adding features based on community feedback.
We know, for example, CASS and pots for joint accounts are hotly-requested features and weâll build them soon.
@Jami recently wrote a bit more about our approach here recently, check it out:
Agree with this and think @Rika is managing this lab fantastically and keeping everyone up to date with whatâs going on, bug fixes, future plans etc.