Monzo Labs: Connected Credit Cards

Oh yeah mine has now gone too! (it was there last week)

To answer your question, yes I have a balance of 0 :cry:

And aqua for the aqua reward 0.5%. Probably really popular because of v low credit score requirements and its use as a credit-building card.

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Yep mine has gone.

Yeah my balance recently went to zero on my Barclaycard.

So far so good. Quick easy sign up. Worked right away. I’m not sure what I’ll use this feature for. Maybe just to keep an eye out for fraud on my account. It would be better if I could see transactions.

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And manage the account - that would be the win for me

Just run through the setup process. Seamless except for two points at the blue barclaycard branded login screen (on Android):

  • Less than ideal responsiveness. It felt a little janky.
  • The keyboard obscured the memorable word input so I had to type blind.
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We have a fix for the overlapping keyboard issue on Android, should be released next Monday.

Sorry so many of you are experiencing disappearing cards, we’re investigating the 0 balance bug at the moment.

Thanks again for all your feedback!

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You’re allowed this kind of thing when stuff’s in Labs! :grinning_face:

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What happened with Barclaycard? It disappeared few days ago and I’m unable to re add it

We had a bug that removed some cards - but you should be able to re-add it.

What happens when you try?

My card vanished without me noticing. I tried adding it again this morning, but it hasn’t shown up yet. The addition flow seems to work fine.

Is your card balance £0?

Hey @anon41842569, just wanted to let you know my Barclaycard balance hasn’t been updated for 6 days, in the off chance it’s not a known bug.

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Will take a look, thanks for letting us know, Dan!

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On this topic @anon41842569 my balance only updates every day. Is there a way we can add a feature to force refresh the balance. Or it does it every time we log in

We update balances 4 times a day currently. We could look into increasing the refresh frequency, or adding a manual refresh, but it is limited by how often the connected banks update balances on their side, and also some caching that aggregators put in place to limit overloading the servers of other banks.

It is the kind of thing we’ll only look into optimising further down the line I think, if we prove that the feature is useful in general, and enough people are interested in it.

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Yes

Also, my account screen just reverted to the old version…

Ah - the layout reverting is because we found a bug in the new layout, and wanted to deactivate it until a new version was released. The main issue was Pots weren’t updating. You can re-enable it by turning off the credit card feature in Labs and turning it back on again. A fixed version of the account tab should make it to iOS Testflight in a couple of days.

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Without sounding impatient, is there any plans to roll this out for Lloyds anytime soon?