Hi,
I have recently set up a Stocks & Shares ISA within the Investments section of the Monzo app. I have enabled the round ups feature. I can see within the investments section of the app an amount of money ready to be invested ‘every Monday.’
However come Monday, no money is invested. The roundups seem to be working as the amount to be invested increased but nothing is added to the actually invested amount. The chat help on the app wasn’t very useful as they asked if I could “see the Investment Roundups POT within the POTS section of the app”- which I can’t? (I can see the old roundup pot, which is now empty and not running as roundups are going to investments?) - so they’ve logged me for a callback which I am yet to received.
Any help would be appreciated! I’ve only dabbled with this but was keen to start using the feature more, however if the pots don’t work and support are unable to advise, I might look elsewhere.
Thanks.