Could Monzo be the first bank providing a service 100% in Welsh?
Monzo has a customer service centre in the capital so it won’t be too difficult to get customer service advisers who speak the language, plus Monzo being app based gives it a huge advantage over other banks. With the language becoming more and more popular and the Welsh Gov aiming to get a million speakers by 2050 does it make business sense?
Just an idea I noticed it hasn’t really been talked about. Personally if the option was there I would use it.