Hi @mark2021 , you’ve shared some circumstances here that we’d like to make sure we’ve spoken with you about - can you please reach out through the app so that we can take the conversation forward?
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Good luck, @mark2021
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I’ll be closing theTopic for now as it seems to have grown to quite a considerable size with a range of informative and off topic points.
The overall takeaway here is that if you do find yourself in this position where we (Monzo) have advised that we intend to close your account, it would be best to reach out to our team directly - over the phone, through the in app chat or by email at help@monzo.com.
The Community can support customer with answers regarding general banking at Monzo as it’s clear we have some of the most informed users who enjoy helping their fellow Monzo customer.
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