Monzo crashing on launch [Raised internally - investigating]

[leewatkins]

We’ll be taking a look at a a few more things - more details here. (I think you’ve seen that already)

Please do share any details that you can with us, and if you’re able to share crash logs with that it would be super helpful. Instructions here:

@leewatkins

If you’d be willing and able to share a little extra info with me that would be really useful. Specifically the crash log that your phone should hopefully be storing.

To get to those crash log, you can:

• navigate to Settings > Privacy, scroll down, and tap Analytics & Improvements,
• make sure that “Share iPhone & Watch Analytics” is enabled,
• tap Analytics Data,
• pull down to reveal the search bar & search for “Monzo”,
• tap on the item that’s time-stamped to match when the last crash happened,
• tap on the Share button top-right, and then
• email that to us on feedback@monzo.com