"Money Available" message using Contactless


I’ve just used by Debit Card for the first time to pay for a coffee. I paid using contactless, and I just caught a message on the contactless terminal after it approved saying something like “£100.61 available”.

I don’t remember ever seeing something similar with the prepaid card. The amount is quoted as available doesn’t tie-up with by account balance, or the price of the coffee.

Is this a new “feature”?


I’ve seen this too, I mentioned it to in-app chat who suggested it was an issue with the card terminal. Glad to hear I didn’t dream it though!


Sounds odd, I’ve use that terminal twice a day 4 days a week for 12 months, and I’ve never seen it with any other cards. It must be something unique to the debit card.


In that case I’d definitely pass this information to the customer support chat!


Happened again this morning. Actual message is “Available £100.61”. I’ve reported it in-app.

(Richard Dingwall ) #6

Hey @arcing, which merchant did you see this at? :thinking:


It’s not a high street retailer. It’s a corporate catering company that runs our office restaurant and coffee shop.

The response from Monzo this morning was that this is a “known issue that we are looking into. It happens randomly with some terminals.”

(Hugh) #8

SWR once told me I had £14million before the machine crashed. Also a contactless transaction with a special thread here: SWR Contactless at Ticket Machines


I saw it at H&M

more text to reach twenty characters

(Callaghn Moseley) #10

I also saw this when using contactless at H&M. Same amount of £100.61 too.

(system) closed #11

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