I know there are a lot of complaints about 02 but is something really terrible going on? Because since the beginning of this week, my call quality has become utter nonsense, funnily enough, the people who complained that they couldn’t hear me were the VMo2 customer service this week!
I have half a mind to move to EE but don’t want to risk losing the Volt benefits, especially when I’ve just haggled and got a deal on my broadband
You never used to lose Volt benefits for changing mobile networks, though not sure if that still is the case. Anyone else O2 in the house? Can keep them if so.
No issue here with O2, well, nothing out of the ordinary.
Check the My Network app and see if there’s an issue with the local mast, can also sign up for alerts on their web coverage checker if things do go awol.
Just found out from that apparently the mast near my house is not working and it won’t be till they fix it by the end of the month
Do they even compensate for such issues? they should right surely
Not really no, they refer back to the terms and conditions, somewhere explaining in a way the networks can’t be held liable for any faults, but will resolve as soon as possible.
You can complain though, and sometimes they will goodwill for inconvenience.
They need to come under the same scrutiny as banks, get away with far too much sometimes.
Just to say the move from sky to EE was a game changer. If you’re with Sky and you get consistently poor service push to be released free of charge and go elsewhere.
Should’ve done it sooner.
I still have my original 1st Gen iPhone somewhere. I’ll upload a photo when I find it. I bought it a few days after they were released in 2007 for £199.99 from an O2 store.
You had to connect it to iTunes, choose a tariff, pass the credit check, then it was activated.
£35 per month got you 200 minutes, 200 texts and unlimited data, although it only had 2G and EDGE (“2.5G”). The phone itself had a massive 7GB storage 
I am pretty sure the first few iPhones were exclusive to o2 as well. I had no credit history when the 4 came out so couldn’t get approved. Did get approved for the first ever Galaxy though, gosh that takes me back !!
Yes, they were. I think my first non-O2 one was the 3GS which I got on Three.
You returned it for a full refund.
Interesting process!
I didn’t get as far as that but I do remember having to pay o2 a £200 deposit and when my 6 month payment history was good I got the £200 back. Not sure any networks still do that these days.
EE do £50 roaming deposits for some new customers and it gets refunded automatically after 3 months, but if you phone up they’ll turn off roaming and refund (or remove it from the bill if it’s not been paid yet)
A few years back, maybe 2021, BT wanted a £150 deposit, though they no longer accept new customers.
I believe the deposit model still exists but checks are more robust now so probably not required as often.
I tried it, couldn’t get used to the keyboard, and went back to one with a “physical” one instead!
(Motorola Milestone on 
for anyone interested, amazing phone it even unlocked via fingerprint and everything)
omg I remember seeing that phone and thinking how cool it was (but I was like 12 when it came out so never had one)
So Sky have done something interesting and nice, which is unexpected. I had to leave them for the sim recently because they piggyback off O2, and since “upgrades” started in the valley, no-one on O2 has been able to make or receive calls/texts at all. I gave it a month but since no further update I bugged out for EE.
Things that made me smile were that Sky apologised and let me off the rest of my contract without a termination fee (EE were less than kind not much earlier!) but I’ve also noticed they’ve still applied the sim discount for no service to my next bill, which has taken it off the device plan, which I wasn’t expecting.
I don’t think I’ve ever seen a company do that before, normally they just refund the difference and the device plan payment stays constant
The device wouldn’t activate until you’d successfully completed the O2 registration and passed the credit check. Somebody possibly found a way of hacking it, though - I can’t remember.
I’m sure at some point iPhones needed to be activated in a shop, with their network sim in to lock it with that network, otherwise could have been any.
Could’ve also been a rumour as I’d never tried I don’t think.
I definitely bought my 3GS online and separately acquired a Three SIM for it.
