Once your SIM has been dispatched, you’ll see the option to activate it in your SMARTY dashboard, and at that point you can immediately request a SIM swap to eSIM, if available.
Going to invest in this, £45 for a year, use across the globe. The apps included are perfect for my use; as I’d only really upload images etc back on WiFi.
Ugh that’s so annoying - my wife needed an eSIM so we literally just over the cooling-off period ago moved from Smarty to O2. O2’s signal has been a bit pants around here, so we’ll probably move back at the end of the contract.
I don’t know if this still works but when I was on O2 I was able to “upgrade” my plan to a more expensive but 30-day plan and then cancel to get out of my contract early.
My work phone is with O2 and it is universally awful. I travel around a lot too and I’m yet to find anywhere with good reception and performance on O2. Seems to be on 3G a lot of the time and pretty sure I’ve never seen 5G!