There’s definitely something done. Mine was active immediately after restarting phone
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Thanks, that’s perfect.
Activated SIM late on Thursday night, just received an email (Sat morning) telling me WiFi and 4G calling were now active - can’t remember the last time I made a phone call but I suppose that’s nice.
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My WiFi call was working before I had the text so probably just a delayed message.
I listened to tonnes of music and never get anywhere near the limit. Listening to music doesnt seem to use much data anyway so the unlimited music didnt seem worth it
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I get a 5G signal but it seems to be dropping back to 4G. I knew it wasn’t gonna be as good as the EE signal around here, and 4G is fine, but it’s pretty annoying.
I’ve given up for now, it’s in my old phone until my number switches on Tuesday.
I’ve decided to keep it anyway and see how it goes. 42p is 42p
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Yeah I didn’t get any 5G what so ever and there is plenty of it over that way.
42p is 42p!
Did you change your apn settings to uk.lebara.mobi ? It should impact what signal it receives in the UK tbf.
I get 5G with my Lebara SIM and it’s pretty good in places (around 300 Mb/s). I’ve left my APN settings as Vodafone.
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I just called them, they said it wasn’t active 
I told them twice I know my home location doesn’t have 5G, they were stressing I wouldn’t get it as it doesn’t exist at my home location.
I also said I’d been to the town where it’s plagued in 5G and he was pretty shitty and patronising about my home location still…
I’ll be passing through Birkenhead tomorrow likely so hopefully all is resolved.
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So, Birkenhead > Cheshire Oaks > Ellesmere Port.
All 3 have Vodafone 5G, not once did my lebara connect after two times being told it’s active on my sim.
4G works fine for 42p but it’s still a minor frustration.
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Try live chat again and ask them to enable 5g. Is your phone set to use 5g?
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Yup, iPhone 14 Pro.
I will try the chat option.
It does seem odd, a customer service person call the customer ‘mate’. I wouldn’t particularly like it.
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Do they call you mate?
I believe being off shore it’s a term used commonly having worked with many offshore teams.
Most certainly not in the same manner here.
Can anyone make sense of this story?
Why is a consumer from Nottingham using a business provider from an Isle of Man story? Most of the article discusses consumer protection, but that’s irrelevant as they are a business-only provider (and the T&Cs support that). I guess the ombudsman rejected it (plus she ignored their messages).
Well at least you can use it as an audio modem.
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