Just looking for a bit of advice from you guys.
I’ve just settled off a loan after obtaining a Loan Settlement figure from the said company. I obtained this a few weeks ago and have just got round to clearing it today.
I have a Direct Debit due out in a few days for the loan in question which they are now telling me I am liable to pay. They are now telling me the settlement quote was including the final payment which was never explained.
The app shows the settlement figure paid and has a balance of £0 next to it.
It then has a further transaction with the monthly DD value again showing a balance of £0.
Are they correct or am I right in what I am saying?