🐎 Lloyds Banking Group Chat

This is proper Dull Men’s Club knowledge, I love it.

If you have two Amex cards opened recently as the primary account holder (sorry, cardmember), it’s likely they’ll both end 100x, and a 1 in 10 chance they’ll have the same check digit.

I did once have two cards with the same four digits on the end, and asked if there was any way they could make them different - I guess it’s an easy fix, because by reissuing the card, digit 13 will increment and digit 16 will change too.

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That’s a pain on certain websites where they only show those 4 digits. As you say, an easy fix in the case of Amex.

DMC is awesome :grin:

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Might start referring to this when people ask what my hobbies are.

My new partner doesn’t understand why I spend time on here, or invest my time in banking in general. Most certainly does not grasp why I have over 100 debit/credit cards stored away :flushed_face::joy:

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Called Lloyds just now as the cashback offer for Sky tv £40 hadn’t been paid even though I’d made two payments through November (albeit card payments but the offer details didn’t specify direct debit, just payments).

Anyway, short wait time to the first colleague, who promoted the Message Us service before transferring me to the Cashback team.

Another short wait to this other colleague, who at the end of the call again sold the Message Us service as if it’s now in their call flow to push folk to this.

I did explain at the start of each connection that I’d already been through Message Us who told me to call. The last guy did say the service will soon have colleagues from more departments being added to it for quicker servicing.

For my cashback, a complaint had to be raised for them to pay it as the system weirdly wasn’t playing ball - I didn’t request the complaint, the colleague did.

All resolved and paid within 20 minutes.

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Literally the same here. I am almost ashamed of my continuous delivery of cards and bank accounts…

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It’s just a “ooooh look at this one!” met with a sarcastic :face_with_crossed_out_eyes: and then on with his day :joy:

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I thought I had a sky TV offer but now I can’t see it, so wondering why I moved my DD over.

Waiting to see if the sky mobile one works when the second payment goes out later this month.

If you head to your activated offers, at the bottom there’s a tab to find expired offers.

Ah yes, I see it now, on the third attempt at scrolling through the list! I’m not a new customer though, which seemed to be a requirement, so maybe that’s why I didn’t get it.

Just call and query it - I was just about a new customer and only activated the offer after joining; if they ask just say you’re new.

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Thanks, will try later. The hyperoptic one tracked ok but no mention of having to be a new customer on that one.

Update: It’s been sent to “Back Office” and may take about 5 days to investigate.

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I’m a secret horder of cards, my wife will never get why I need to change banks “again” :joy:

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Yep, my wife just rolls her eyes when I talk about it. She’s stuck with one bank and can’t see what the fuss is all about.

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Same here, I’ve got a great big pile of cards!

I’m trying my best to cut it down now though, as it’s not good for me lol

Down to Lloyds and HSBC now, still have 6 cards between them though

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Whenever I have one on the way I only hope it is delivered when it is me around.

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So I was out last night in town, didn’t take my wallet as I normally don’t and rely on Apple Pay.

Halfway through the evening all my Lloyds cards (credit and debit) started getting declined, so I was pretty stuck!

I contacted Lloyds about it and they said:

To protect customers from Fraud, we limit the amount you can spend in a day by Apple Pay. As you have reached your daily limit, the payment you’ve attempted won’t go through today. The limits reset at midnight, so you’ll be able to transact as normal after this. In the meantime, you can still use the physical card.

This is the first time I’ve ever come across this, has anyone else had it? The ‘daily amount’ seems to be something low like around £80 do these cards have basically become unusable now for me on Apple Pay as I spend more than that most days and have never hit a limit on Apple Pay before

Does seem a bizarre limit, one I’ve yet to come across.

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That’s not good :neutral_face: I always use Apple Pay & never use cards. I have read a few people saying Lloyds has an Apple Pay limit, not sure how common it is though. I always use Apple Pay with my nationwide CC & have made payments £1k+ recently and not one issue. That would put me off using a bank if they limited that :grimacing:

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Yes I’ve not had it before, seems to be a new thing and they are standing by it. I asked if I can get the limit increased or removed and got told no.

Looks like it’s finally time to say bye bye to Lloyds, I can’t have a seemingly unknown random limit placed on my Apple Pay when as far as I know, no other bank does this.

The transactions I was attempting were small (under £10) and on a credit card. For example why did me buying a Cornish Pasty at London Waterloo for £7.99 trigger fraud prevention? I’m in London all the time

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Either way, you authorised the payment.

If physical card payments were suddenly sporadic I’d see the cause but this is wholly pointless.

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