Kroo Bank Chat

Top10mobilebanks dot com has always been my go-to financial advice site.

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It changes the order about 4 times a day.

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Strictly speaking Revolut isn’t even a bank, is it? And Russian owned?

Never even heard of ANNA.

I remember the vid they made back in 2018 but not much since then.

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9 posts were merged into an existing topic: Revolut chat

Begging email today from them, only £1.7M raised so far

I deleted it, unread.

Bored of them now.

Won’t unsubscribe though in case one of actual interest is missed :man_shrugging:

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Well that’ll last them around 1 month! 2024 is going to be a brutal one for Fintechs I think, I reckon we’ll see a few exit stage left.

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exactly, their burn rate is horrific, and I don’t buy there is loads of room in the market for another general consumer bank

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I think there is room but you need something that separates you from the pack and makes people want to use your app or switch.

For me Kroo is somewhat forgettable and lacks inovation or that must have feature.

Hopefully they’re got some big ideas that will launch them forward, with the money now to make it happen.

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Unless there’s an additional Ā£xxm I don’t know about this is almost certainly, to quote @Revels, ā€œNever going to happenā€

That money will be swept up in operational expenditure to keep the lights on and it’ll be gone by Early Jan I reckon.

They either need to get serious investment or it’ll be another Dozens. Pivot to B2B, realise there’s no money there either and shut down.

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My very first transaction with Kroo wasn’t a great one.

I thought I’d give it a whirl for a few transactions. Account had funds, card activated. Tried to make a purchase online using Apple Pay, it continually declined, tried it 4 times.

I then used the card number etc manually and it went through.

I contacted support and I had to wait two days for a reply, for them to tell me there was an issue with the card issued to me via Apple Pay and to delete the card and add it again. I’ve been asked to report back whether it works with a future transaction.

I have no intention of using going forward, I have zero faith in it, I rely on my Apple Pay a lot. I’ve transferred the funds out. Account will sit dormant.

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In theory it’s useful as it’s Visa with most cards being MC but I don’t have the confidence to use it as a backup.

Yes this was the main reason why I used it because some cashback services like airtime rewards have terms on some retailers that it must be a Visa card. I’ll just stick with my HSBC going forward.

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Popped up in my Google feed:

ā€œWe’re going to be able to deliver profitability two times faster [than Starling] and much faster than Monzo,ā€ Valimahomed told City A.M., ā€œIt’s the technology, it’s the efficiency and it’s the business strategyā€.

I’ve never looked at or used Kroo, so I have no idea what do with any of that, but I cannot help but think that they must be headed towards small and somewhat profitable with Monzo are headed towards huge and largely profitable (fingers crossed said the CFOšŸ¤ž) with Starling somewhere in the middle

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First this isn’t directed at you, thanks for the link.

I’m sorry, what. You’ll achieve profitability twice the speed of starling!?!

Ok, so now I now Kroo are either taking the piss or are delusional.

Goodbye any investment anyone has in them.

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They’re just that efficient

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No, they only have ONE person staffing Customer Service, so low overheads :joy:

(See multiple posts on their protracted and ultra slow response times)

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I saw this too and I had a bit of chuckle. I’m sure if Kroo grow and improve they maybe become profitable. However, the current offering is pretty basic and not on-par with Starling or Monzo. I appreciate both Monzo and Starling are much more established but both had more to offer from the outset.

Kroo are going to need more cash to be injected if they are to stay afloat, that much is certain.

I hope they do succeed, we need to more challenger banks but what they say needs to be grounded in realism and reality.

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