Is it just me or is the current account underwhelming

I don’t get it so fake news shouldn’t be called fake then what could be the word :thinking: Hmmm how about alternative facts

Hahaha yeah i have the luck of basking in the warmth of this little shoot’s potential. But then I’ve grown plants from seed before.

Also Lloyds’ android app doesn’t run on root access.

So to answer op from my perspective:

Android app works on root
Instant notifications
Instant card freezing

Those three existing benefits (together with unrealised potential) are the reasons I am doing a full switchover to mine over the next few weeks.

I do still get the feeling that android is not the favorite child though

As an Android user I understand your frustration on that one but it’s not unique to Monzo. It is however quite deflating to discover features that make it to iOS that I can’t yet use. I have high hopes for the future though and hopefully the gap will close up over time.

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Agreed, you were honest and made a simple point. You are being shouted down, in most part sensitively, but there is a mild feeling from the feedback you got that criticism isn’t appreciated.

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My feeling is the criticism of “underwhelming” is misplaced and is in direct violation of Penal Code 1.13, Section 9…

IMG_20170924_192738

He has twenty seconds to comply…

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You know the current account is in early beta? It stressed with loads while applying for the current account. At the end of the day its a bank account, what were you expecting?

I have the 123 lite account, and the cashback is not even factored for me.

I feel like Monzo has a one up on everything in a current account right now (for me) As has been said, Santander login is frustrating and Monzo is so smooth. However a level of security would be handy if I have all my money running through it.

If a bank account is anything but underwhelming then something is wrong. It just needs to look after your money and as the company is still in its infancy bells and whistles are way off. I’m ok with that, there’s other ways to get them with today’s markets (CCs for example)

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I won’t sit here and make out I feel as though it’s something spectacular because you’re right, at the end of the day it is just a bank account.

However, it offers more already in terms of functionality than my legacy bank. Yes, by closing my Halifax account I’ll also lose phone insurance (rubbish by the way, claimed once, took 3 weeks…) and the associated extras. I actually found phone insurance for £8.99 which offers better coverage and worldwide travel insurance for £4.99 which saves me £1 a month. I don’t need any of the other services offered so this suits me perfectly.

What I don’t get with Halifax? Location based security, I cannot tell you the amount of times my card got declined and blocked in another country. Instant transaction notifications, I’m not sure how I did without it but now I have it I couldn’t not have it. A team on hand to chat to, in app, without phoning - this is a major advantage to me, it’s not always convenient to phone! Budgeting tools, you might manage your money perfectly but a quick glance to see how much you’ve spent in a certain category this month is enough to stop you having that extra night out… It is for me anyway!

There’s more, but I’m not here to sell you it. Yes it’s a preview, no it’s not the finished product and yes I can understand why you’d find it underwhelming.

It’s a bank that just works, you have plenty of choices - if Monzo isn’t right for you then find a product that does work. It certainly isn’t for everybody!

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Currently everything works as needed!!! The current account does what it needs to! :slight_smile: it is very basic, but the potential is far more exciting! :slight_smile: can’t wait for the awesome features!

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There’s no way I will move my main account from 123. I get too much back on it

Good for you. Why not go and tell them on their customer’s forum…er? they don’t have one?

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Will you be using the Monzo current account? If so, what benefit does it bring you?

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One point I agree on from the original post is that it’s a shame that the prepaid card will be disappearing.

Maybe I don’t represent the typical user but I have been loving using Monzo and have been using the prepaid card as my main spending card - I don’t think I’ve used my HSBC debit card in the last 6 months at all. The thing I like about the prepaid card is that I can top it up with £200-300 at a time and it mentally helps me feel how much I am spending on a monthly basis and actually helps me control my spending (coupled with the amazing instant notifications etc).

It’s also good to know that if the card is ever cloned/stolen that I wouldn’t lose any more than the amount that is on the card.

I know Monzo is moving towards being a proper full on bank and maybe there is no money in the current prepaid solution vs having people using full-fledged current accounts but it would be amazing to have the choice of the two.

4 posts were merged into an existing topic: Please keep the prepaid cards

I am currently awaiting my current account card to start the process and I’m really excited. I am aware it is just Beta and things might not work properly all the time but the two main reasons I am excited for it are these:

  1. I can’t wait to bank with a small independent company rather than big corporation knowing that my money won’t go funding governments and weapons for wars…
  2. When I wake up from a long night partying and hungover I will know right away how much I’ve spent and I won’t be surprised 5 days later when the money is debited then!
    If you are not happy with the current account, put your card aside and just don’t use it. It won’t cost you anything! In the UK current accounts are free, in France where I’m from you need to pay a monthly fee just to have a debit card!
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I’m with you on this. I was in the market for a pre paid card to limit my spending abroad and protect my current account from being hacked. Monzo provided a great alternative to other pre paid accounts I’ve used as the charges are minimal and you don’t need to use a specific Euro or dollar card. I don’t really need another current account.

You won’t have to take one, it’s purely your choice.

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To be fair, there’s no real reason why you couldn’t still use the Current Account in the same way as you use the Prepaid card. :eyes:

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That is really what I plan to do: I have three accounts

  • Joint for dumping money into for joint expenditure
  • Individual for my own bills
  • Now monzo to dump my spends in

Because it’s a preview, I might do a full switch way way down the road but I have to be honest I’ve never found the analytics that interesting and have never really glanced at that.

Part of the reason is that although my wife and I are high-earners, we actually have very few financial commitments that ‘hey you can save money on this!’ is that helpful because the manual crunching for each item is only once a year for most items.

Oh and since people have been talking about benefits down the road - if Monzo thinks about this eventually - bear in mind that some of us don’t own cars! So incentives around car insurance and breakdown cover are as useful as a glass hammer.

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having just got my renewal for car insurance - I have a car :slight_smile: some people do, some don’t :slight_smile: - they wanted to charge me £375 for renewal after no claims and large NCD ( no claims discount for non car owners :slight_smile: ) I used a comparison website and saved myself about £100 - if Monzo could do this eventually for me on House , car , holiday insurances, gas, electricity bills etc etc etc … having learnt when my bills are being paid from my current account - Im all for it - I agree what I don’t use is as useful as a glass hammer, which presumably is what Monzo will learn with my spending data - that I do have a car because I pay for petrol regularly, and when my last insurance premium was paid , my age ,where I live, my last gas bill etc :slight_smile:

Like most users a blanket push notification for spurious items would not be welcome from Monzo and I am sure they are well aware of the feelings about this

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