Yeah. They need to tweak the check code so that as well as asking āIs there enough money in the main accountā, it also asks āIs there a bills pot set and is there enough money in it?ā, and only show the notification when both answers are āNoā.
This does worry me and slightly put me off using bills pots for bills greater than my usual account balance. In the event that a similar blip happens but there isnāt enough money in the main account, causing the payment to fail, where does liability lie? Iād worry about ending up out-of-pocket if I didnāt notice in time.
In retrospect it strikes me as the flow I mentioned earlier could be amended to show a message stating āYou have Ā£xx scheduled to come out of your bills pot tomorrowā or similar, in the event that the main account balance answer is āNoā and the bills pot answer is āYesā, so the user can at least be aware to check all is well if they need to.
In my case the combination of a payment that was supposed to come out of the pot but didnāt (Confirmed as a monzo issue by chat) and then this notification led me to believe that this may have been a bug.
Hopefully the payment that originated this will come out of the bills pot in time
Update - The payments came out of the pot ājust in timeā as @SouthseaOne advised.
However @craigj thereās a logic challenge here that might be of interest. Iāve detailed what happened below.
I have a standing order āBillsā set to come from my main account into my bills pot on payday. This includes enough to cover the āhouseā SO below
I have a standing order āHouseā to a third party also due to come out on that day, from my bills pot
Expectation was;
- Monzo takes bills standing order first, āpausingā the āhouseā SO
- It then goes for the āhouseā standing order from the money in the bills pot
Reality;
Monzo takes both standing orders simultainously from my main account instead
Is there any logic options here, such as priotitising standing orders, or will I need to set the standing order to come out at a later date.
Apologies if Iām misreading anything here - but if everything is all happening on the same day, I canāt see why youād need to use the bills pot, or why it would work for you. Bills pots work by segregating the money during the period between payday and the bill, moving the money back to the main account just-in-time for the bill to be paid.
If youāre getting paid on the same day the bill is going out, meaning youāre in no danger of accidentally spending the money, you donāt really need the pot - because at best, youāre transferring the money in there and itās getting transferred right out again.
All my bills bar one come out at different points in the month, so the segregation and ājust in timeā method totally works.
I do have, though, one bill set to come out on payday. My simple understanding is that Monzo would have prioritised the standing orders, but I can see why it doesnt, so in the future Iāll just set that so it comes out alongside the bills transaction for those that come out later.
If youāre getting paid on the same day the bill is going out, meaning youāre in no danger of accidentally spending the money, you donāt really need the pot