Issue: when in joint account the statements section shows an option for interest statements however the statement generated is for the personal account.
All other statements within JA statement options relate to the JA.
Expected behaviour: joint account interest statement is generated
Details to reproduce:
In joint account click account option
Click interest statements
Open statement
OS: iOS 13.3.1 Device: iPhone 11 Pro Max App Version: 3.14
The statements are per user, so we display the user who’s requesting the statement’s name at the top.
All of the statement is specific to you except the sentence about the joint interest (if it’s applicable to you).
If you believe it’s generating the incorrect value could you contact us via the app and we’ll be able to look into it in more detail for you.
This doesn’t seem to have changed at all. Can you clarify that the interest statement covers interest on all savings pots (inc joint savings pots) and that the statement gives half of the interest on joint accounts?
The wording of these statements could be vastly clearer…!