What do you think about your bank’s offerings?
I’m a postgraduate student at Edinburgh Napier University doing my research to explore the gap in the customer’s perception between the banks that established before 2010 (incumbent banks) and after 2010 (challenger banks) in the UK.
The following questionnaire should take no more than 10 minutes to complete it. Your participation in this study is voluntary and you are free to stop the questionnaire and withdraw your participation at any time without any risk.
Data collected from this survey will be kept anonymous, highly confidential , and will be destroyed after analysing them.
The results of this study will be for academic purpose only. By completing and submitting this survey, you are indicating your consent to participate in the study. Your participation is highly appreciated.
Thanks in advance for your co-operation.
Use this link to start answering