Introducing Monzo Flex – a better way to pay later 🚀

Tymit does this(or use to, i haven’t done it in a while) I’d like to see it move to Flex too :slight_smile:

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Can anyone from Monzo give us a clue or what is next for Flex in way of improvements etc

Thanks

They will when they are ready. Until then, they won’t.

Its always been a thing, it was one of the selling points to me when I signed up when they started. Having said that, i dont think they teach you about it anywhere when you sign up

ill try and use it in the coming days and see if it still exists

Edit: @DaveJ Update on this, it still exists, swipe right on a transaction and can bundle it with others

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In no particular order - some things that we’ve done in the last month or two and are on the list for the next 3 - 6 months:

  • Improving eligibility with things like better income verification - most of this won’t be visible to customers.
  • Similar to better income verification, better assessing affordability - somewhat in the light of recent inflation - again, this won’t be visible to customers.
  • We removed the <£30 rule - There’s a lot of work/ analysis that goes into a change like this, it’s not as simple as deleting a few lines of code (although at the end of the work/ analysis this is all that was really needed)
  • Limit increases.
  • Building a whole bunch of tooling to give customers who find themselves in financial difficulty a better experience/ better support.
  • Adding the ability for customers to change their repayment date.
  • Improving how refunds are displayed to customers with odd Mastercard presentments.
  • Paying your Flex payments from a pot.
  • Seeing Flex in committed spending/ left to spend.
  • Some marketing bits and improvements to the Flex signup application.
  • Allowing customers to pay their next instalment early.

There are a couple of other bits but these are the ones I feel comfortable sharing on here. No promises that all of these will be done in 3 - 6 months but I’d expect to see at least a few more of these ticked off :slight_smile:

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:pray:t2:

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Pay from pot be great…… and pay loans and plus/premium from pot also please.

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Not another one :see_no_evil:

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Cannot wait for this. Thanks for saying it’s coming :smiling_face_with_three_hearts:

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Actually really like this one. I made an early payment when trying it out and found the way it deducts from final payment first strange. It makes sense, but I thought it might be more like a mortgage overpayment where you can choose to reduce your payment amount, or term, rather than starting at the end. :slight_smile:

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It’s weird as the loan offering allows you to do this, for whatever reason the 2 products don’t share the same mechanics of working. I’ll be happy once it’s possible to pay the instalment early.

Nice… just seen that my Flex payments have been taken off my ‘left to spend’ amount. For a second I was like where the hell did my money go.

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Flex declined, £1k overdraft no problems…

Not the point. I could have used Monzo flex for the larger payments.

Not to mention, flex declined, but ok with £1k overdraft

They have different risk appetites so are not the same thing.

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FWIW - Very unlikely to be risk/ credit file related if eligible for a £1k overdrafts - more likely to be affordability or income verification related.

@chl1628 - I can take a look at the reason for you if you DM me your email.

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What are people’s thoughts of if Flex offered cashback on purchases for Plus and Premium customers?

Could create an incentive to upgrade to paid accounts and drive Flex usage.

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Great for customers. Terrible for Monzo.

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Hi All. I am renting a caravan and they require a credit card to cover the £900 deposit. I believe the process will be done in a card reader and for that amount I would not be able to use my Monzo Flex directly on Apple Pay. My question is: would there be any sort of error when paying this as I would do it through the normal monzo card which is not credit and then moving it to flex. Or is there any way to effectively have Monzo Flex as a physical card (through Curve?) Thanks