I appreciate there’s a separate thread for this, but any idea when it’ll be possible to search for Flex transactions @TomMills @TheoGibson?
I’m currently having to go to the Trends tab and scroll back through previous months to find the transaction I’m looking for rather than just searching for it directly, which is rather a roundabout way of doing things, especially when I’m not exactly sure of the month in question. Thanks 
If you freeze your flex card it does not show as frozen in the card view at top of screen.
I’m aware it shows as frozen at bottom alongside other cards, but would be great if frozen image shows at top too?
Recently bought two items using flex.
One online from Amazon and one in-store from Currys. Returned both.
Amazon refund went straight back into flex and paid off that transaction.
Currys refund went into my standard account instead of flex with a reference of “returned from flex”
Is this because of the way Currys does the their return process or something?
Generally speaking, if we have 100% confidence which transaction is being returned (i.e. you only have one purchase from the store) we’ll use it to pay off Flex.
We don’t want to assign it to the wrong purchase, so there’s any doubt about which purchase it’s for (i.e. if you haven multiple purchases from the same retailer) we’ll send it to the current account so you can attribute it to the correct purchase.
Yep I hear your frustration. We know it’s a problem, and we’re actively working on a fixing it at the moment. I can’t commit to timings on it, other than to say 
I’ve only ever had 1 purchase from Currys on this flex account. 
But yea makes sense what you have said. Thanks
It’s not a bug, it’s a feature.
If you pay on time Monzo don’t make money so, you get rewarded with a lower credit limit…
In all seriousness though, you should probably contact support in app so they can take a look at your account and fix this. Go to the help tab and search for ‘contacting support’.
Cheers brother
Hey 
Thanks so much for flagging this! @TomMills / @TheoGibson one to check perhaps?
This screen confuses me
“Increase your limit from 1750 to 750” Eh?
Also if someone is looking to reduce their limit why is Monzo effectively encouraging them to remain in debt to do so?
Perhaps I’m messing some additional context 
That shouldn’t be happening - we’re looking in to it 
Thank you for flagging!
Yeah it’s a strange one lol had the higher limit but if I pay three payments on time I get a 750 limit? May be a glitch
I think this is actually a bug? @TomMills
This to me looks like a screen where someone would want to increase their limit, but Monzo want’s to see them responsibly pay on time for a period to ensure this is the right thing for them.
If that’s what it is, this screen looks ace - but I’m personally super confused by the wording and process for this instance.
Also @AlanDoe should this be merged into the wider Flex thread?
Yes it’s a bug - the screen is part of the Flex Build pilot, and is supposed to show users how they can grow their credit limit.
It definitely shouldn’t show a lower limit than what you already have, so we’re looking in to it now.
This is great by the way, looks ace
Just managed to increase mine to 4000
If you split a Flex bill, does the incoming payment go on the Flex bill? If not is it still linked to the bill for budgeting to be correct?
I would like to know is it possible to introduce Joint Flex - when two monzo customers, having joint account, can use joint flex cards ( protected with section75) and pay for debt using not personal but joint account.
It might be useful I think
To my knowledge, there are no fully joint credit cards, at least not in the UK.
A joint bank account is in two names and usually makes both people “jointly and severally” liable for everything that goes through it, including any overdraft debt, however this concept does not exist for credit cards.
A credit card can only be in one name. You can have additional cardholders, but they are not legally liable for the debt.
Now, if Monzo were to introduce the concept of a fully joint credit card, that would be interesting!
For me and my wife, we have a credit card that’s in one of us’s name, and we treat it as joint, i.e. only joint purchases go on it and it gets paid from the joint account. That’s as close to a joint credit card as you can get, and Monzo Flex can be treated the same way.
