how / when we know if im on new trial for Flex?
Me too. Now I can Flex my JustEat curry from last night to £2 for 18 months… lol
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Same, seems like another batch has gone out 
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Same - 24 months @ 19%
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Me too 24 months 19 per cent
Hey @TomMills will this open to a further group would have loved to have tested this feature - thanks
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Do we know if there is an upper limit to Flex credit? I was only given 3K limit. Will it improve with time? My Barclays is at 12K and Amex at 8K
£3k is the max for new flex accounts. Once you’ve had it a while, you can request a limit increase which can allow up to £6k.
Thank you, pity they only limit it to that.
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Considering how Flex works, maxing out a £6k limit means you would be paying a minimum of £500 a month before interest. (£250 with the £3k limit for new customers).
Makes sense to me to limit the max credit limit. If you can afford to pay £500 a month, then great, but I would question if Flex is right for you rather than more “traditional” credit cards.
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Think it would be good to increase the Flex limit soon at least to £8,000 or £10,000
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I only ask as Flex was advertised to me from Monzo as a credit card hence I signed up. I tend to pay in full but I really enjoy the flexibility of settling the bill or part of the bill at any point without having to go through direct debit.
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Not sure if this has been mentioned before - I was reading the Flex Credit Agreement, and noticed that one of the reasons why Monzo may stop me using Flex in the future is if I’ve not used it for two months.
Now, that sounds like a very short threshold to judge inactivity. Especially for a product like Flex, many people might only use it for those larger purchases they want to split into multiple payments, rather than their everyday/everyweek coffee, which makes it easier for Flex to go unused for a period of time.
I’ve had (and still have) credit cards that have seen much longer periods of inactivity, e.g. ones I’ve had as a backup, once I’ve only used on an annual holiday, etc.
Why does Flex have such a short limit, and is this actually enforced? Perhaps it could be looked at, as it may erode confidence (imagine not having used Flex for a few months, then that Black Friday deal comes along and Flex isn’t working when you most need it, for example).
It’s not a limit or a hard deadline, like card expiry.
It is a starting point from which they can serve notice.
I wish it was phrased better. But it is no different to any other card or product. Even spelling this out is better - i.e. if I use it once in a while I know it remains active worry free. And I know that my account could be put under review otherwise.
Unlike i.e. amex - they can choose to review and terminate account on a whimp, including when they are being actively used.
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A lot of card providers have clauses where they can redue or close accounts based on usage.
I went from £7000 to £100 on one card suddenly as I hadn’t used it in about a year. Impacted my credit rating at the time as it was my biggest line of credit then.
Complaint wasn’t upheld as the bank was protecting itself from fraud. Credit is the banks money after all, not yours.
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^^
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Actually it’s nobody’s money, it doesn’t exist until you use it, and then it’s ‘created’ to give it to you.
I admit to not having looked up other cards’ ToS, although from the ones I’ve read at times nothing like that came up; however, on top of never having a card cancelled or closed, I also have never had a limit lowered, even though I have not gone near my admittedly ridiculous limits in over 10 years. Maybe I’m just lucky.
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I have had both happen. My card was closed and the bank didn’t even send me a letter or let me know. To be fair I had not used it in a year but the first I knew was spotting it had disappeared from my online banking.
RBS also tried to lower my limit as I was not using much of it but I could opt out.
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I’m not sure if this has been mentioned but there’s an annoying flow when paying off a Flex payment. I think it goes like this: pay instalment on individual purchase>thanks screen>payment screen closes>same payment screen pops up>dismiss screen>back to main Home. When paying off more than one purchase this gets a bit tiresome. I’d prefer after I’ve paid something to be taken back to the list of purchases in the Flex feed so I can pick another payment.
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Even better: I’d prefer to be able to tick a bunch of purchases and then tap a big “pay off this lot” button.
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