Hi everyone! 
I’m Hernan, Product Manager for Insurance at Monzo and I wanted to drop in to let you know about our newest launch: Contents Insurance 
We know that insurance products can be confusing and overwhelming for many people. Getting a quote can involve answering endless, complicated questions, and then managing your policy can be a bit of a faff. You might get hit with fees to make changes to your policy, fees to cancel your policy and you often have to commit to at least a few months (but often up to 12 months).
I’m proud to share that we’ve built a product that not only offers the cover you need to protect the stuff you care about, but is magically simple to use too. We’ve built a speedy application journey with customisable cover so you can pick and choose what’s right for you. And then once you’re set up, you can manage your cover, and make and track claims all from your Monzo app.
Get covered fast
Go from quote to covered in just 5 questions. We only ask what we need to know and fill in what we already know about you for the rest.
Personalise your policy
Choose how much you’re covered for, including special, high-value items, and immediately see how customising your policy impacts the price. We’ll explain all the different add-ons as you go so you know exactly what you’re paying for.
Make changes or cancel for free anytime
Life’s full of changes. You need a policy that keeps up, and keeps you insured. Add high-value items, change how much you’re covered for or increase your excess at any time with no fees. Even cancel anytime for free.
Claim in-app or over the phone
Make a claim in the app at any time and we’ll explain what to expect at every stage. Want to speak to someone? Just pick up the phone.
We’ve partnered with an insurer called Chubb to offer contents insurance. Chubb is the underwriter – they provide the cover and are responsible for managing, approving and paying out approved claims.
We are the distributors of the insurance which means we’re responsible for offering the product and setting up your policy. We’ll collect your monthly payments, as well as help you manage, change or cancel the policy.
We’re rolling out Monzo Contents Insurance over the next few weeks so hold tight if you can’t spot it in your app yet!
Monzo current account required and must be open for the whole insured period. UK residents aged 18+ only. Excess applies to all claims. Ts&Cs and exclusions apply.
Let us know your thoughts and feedback in this thread. As always, the team and I will be around to answer questions.
