And another thing we perhaps take for granted: roundups.
It would be good to look again at whether the Ā£1 minimum spend is sensible. Chase doesnāt have it and weāve had a steady stream of folk on here over the years asking why their Ā£0.34 purchase didnāt round up.
And then there are direct debits and standing orders. Iāve an IFTTT applet set up to keep my balance at a Ā£n.00 value but itād be good to be able to have everything rounded natively in the app.
And while weāre talking about roundups can we do something about āaccelerated roundupsā in Plus/Premium - which donāt actually round your balance.
Thank you so much @Peter_G, it is really helpful to see all your suggestions and I am making notes of everything. If anything else comes to mind, please do continue to share! As @AlanDoe said, weāre definitely keen to collect as much feedback on this as possible so Iāve launched a post specifically for this to understand everything thatās working and not working as much as possible
Not sure if this is in scope of the project for the team, but I think one of the main things that make using Monzo a pain is the incredible amount of clutter everywhere.
It might be more of a New Navigation issue but having returned to using Monzo as my main banking hub, I now remember why I left in the first place. There are just so many random things everywhere. Buttons here, banners there, repeating pushes to do stuff, itās really, really hard to do any actual banking.
For instance, I have the refer a friend button at the top of the Home Screen. But when I go to āPaymentsā, there is a huge banner asking me to refer a friend, too. I donāt have any friends! And certainly none who wouldnāt have Monzo already. I also know how to split a bill, thank you, but still, canāt make the prompt go away.
Same for Plus. I have the Plus button at the top, but also the useless Plus menu at the bottom. And when I go to āHelpā, itās everything but helpful. Thereās quick links, suggested topics (whatās the difference between the two?) and even a link to the Community but no actual button for chat.
As much as I love the staff engagement, the direction of travel overall, and the excellent new products, the core app experience is so awful that it makes me dread having to do anything in app at the moment.
To go with @Peter_Gās joke in the other thread from this morning perhaps itās time to get a photocopier and see what other banks are doing. My one true wish for the app is to have a āDiscoverā tab where you can do all the upselling to Plus, all the referral banners and overdraft prompts that you want, but away from my eyes and fingers unless I directly want to seek out ways to do more.
My dream would be that, during the onboarding process, Monzo ask a few simple questions that allow it to determine what you care about and what you want to see in the app. Then it can switch different widgets/sections on/off based on this. You can still go in and tweak afterwards, you just donāt get everything thrown at you at once (but you do get to see what you want to see broadly).
Thereās definitely lots more crap on screens that I donāt need or use lately.
Even the plus trial thing just rubs me the wrong way.
I get advertising features, but advertise once and then let me remove it (even if itās just a month or so).
What sort of things? I donāt have anything that really bothers me, but maybe Iām more willing to ignore the things that donāt interest me, or might be because I already have plus etc.
One example for me is the āGetting startedā section on the premium tab. I have no interest in using round-ups or virtual cards, and I have had Monzo Premium before so I know that these exist. There is no way that I can see to dismiss this section (which takes up most of the screen on my phone).
Iām pretty sure this is dismissible ā¦ as it was raised previously and made to be dismissed. At least I believe it is/was on plus - as I no longer have that area. I just have the huge list of items belowā¦
Thanks for telling us about this @ndrw! Weāll be exploring the payments tab in the next few months and will make sure to add this to the list - @Heldiney
@giorgio Not sure if this sort of thing is covered by your team or elsewhere?
One thing at the moment that could be improved for me is a way to split a bill from the transaction screen without having to click through loads of screens. I use bill split quite a lot and it is annoying having to go into the transaction, then select bill split, then select the person, then select the amount etc I would love it if I could just click on a little icon next to the transaction and it then takes me straight to the screen where you select who to split the bill with (or something similar).
Thanks for the feedback! @Heldiney this is something youāll probably be interested in!
Matt, are you iOS or Android? Weāre making some small tweaks to the payments tab that let you split a bill directly from there, have you got any thoughts on that? Interesting idea about going straight from an icon
Iād need to see what you mean really before I gave my thoughts - canāt picture what you mean. But in terms of how I use bill splits, I would purchase something which would then pop up in my transaction feed (which is the first thing that loads up when I then enter the app). Then I click on the item in the list, I then have to scroll down the screen to find where to split the bill, I press that button and then have to choose who to split it with (99.9% of the time this is my partner), I then have to press on them and click next, I then input the split and click request money. It just seems very long-winded!
So being able to press a button next to the transaction allows me to not have to click into the transaction, then scroll and then press a button.
Is there any particular reason why the option to bill split is so far down the transaction screen? Again, having the little blue bill split icon somewhere near the top would be preferable so I donāt have to scroll every time (I never add receipts, and do bill splits a lot so it makes no sense to me why adding receipts is so high up on the page). I donāt have the data for how many people attach receipts but I would assume it is less than the number of people splitting bills (could be totally wrong!)
Hey Core Experience team, do you have any plans to work on the Shared Tabs feature? Itās my most used, and it hasnāt been touched in years and is still quite a flaky experience (Monzo Plus to non Plus sharing never auto tags Categories correctly).
Iām assuming itās a rarely used feature compared to others, but wondering if thatās in your plans?
Hey @chrstphrtlbt,
We arenāt actively looking into shared tabs at the moment, but that doesnāt stop me from exploring the problem space Could you please tell me a bit more about your experience using these? What do you like? What could we do better?
, it is really helpful to see all your suggestions and I am making notes of everything. If anything else comes to mind, please do continue to share! As 
