The small text beneath the Pots saying all my savings, ISA, Pots and pension have moved to the grow button IS NOT enough of an announcement. I nearly had a heart attack scrolling up and down seeing I have an ‘add pots’ option and no existing pots below it. You can’t make a change like that and not make it really really clear!
This is a poorly thought through UI change - the familiar term ‘Pots’, which is what I have several of set up, is still shown on the front page of the app, but is now empty…panic ensues, as one assumes something untoward has happened.
Instead, one now has to click ‘Grow’ (which does not include the familiar word ‘Pots’) > ‘Savings’ (again, doesn’t include the word ‘Pots’ in the UI) to see your Pots.
So, you’ve got users used to putting money in ‘Pots’, left the word ‘Pots’ on the front page with zero ‘Pots’ actually in it, and moved ‘Pots’ behind 2 different clicks which do not include the word ‘Pots’…tough to believe you couldn’t see this coming with some basic user testing.
I’d like the ability to see my ‘Pots’ within the section called ‘Pots’ on the front page, as it was previously.
One is not getting pots back where they were. No matter how many people join and post and complain.
It’s really not in the slightest about getting my pots back… as the other commenter did explain so brilliantly. It is heart stopping to KEEP the pots terminology on the home page but ![]()
… all my pots have disappeared and no note is under them. I felt sick! I know under savings it says everything has moved to Grow but I was looking under pots not savings. They are the ones who retained it and no big announcement saying your pots have moved. It is far too subtle for someone who is panicking about all their savings to announce to in small print.
But yeh, side note my pots are not savings it would be still helpful to have them on the home page as they are my budgeting tool for spending, which I now cannot see on the home page.
The change isn’t the issue, it’s leaving the pots tool on the homepage with no clear directive that existing pots have moved. That is sickening to worry about. Plus, pots are also used for budgeting spending not just savings. Badly thought out with little understanding of customer use.
Pots and savings pots have been separate for a long time now.