More of an opinion than a topic…
I first heard of Monzo whilst I was with a friend about to embark on an adventure to Malaysia - I needed a travel card and my friend recommended Monzo. After first being reluctant - I ordered my pink coral card, I haven’t looked back since.
Monzo has by far provided me the best service, it’s features have made my financial life much less stressful and easier to manage.
I realised Monzo was onto something game changing when I attended the Monzo Event (where I was lucky enough to introduce myself to Tom and Eileen - cheekily asking them for an internship opportunity )
At this event, I got talking to a lady sitting next to me up in the balcony section and she had told me she was an employee at one of the major institutional banks and had been told to come and take notes to gain ideas on how to improve their provided services in app. This solidified my idea that Monzo would change the banking industry forever… and other banks would be forever trying to play ‘catch-up’
A few years gone, and a much unwanted pandemic later - Monzo has slowed its customer growth and there seems to be less discussion and ‘hype’ surrounding Monzo (from my experience) however, I still believe they have a lot of potential and I see them being a major contender with large institutional banks. I see them bouncing back strong at the end of this pandemic!
- they are trying hard to become profitable and hopefully will come to offer more services such as Mortgages in the future.
To the team at Monzo - Thank You for creating such a great banking experience for me over the last 3 years that I have been a customer and I look forward to watching you expand and innovate further!
A Proud Monzo Investor and Enthusiast