They don’t take many people at the moment, either.
Why no many people called anon
Trolls accounts removed, job done
Because Monzo got bored closing random bank accounts so now they’re doing it to community accounts ![]()
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Did anyone else see that or just me?
Some random accounts doing voodoo chants then poof it went?
You didn’t imagine it. Someone or something is closing down spam accounts almost immediately…
my guess is feathers is working overtime ![]()
No idea what language it was.
I tried translator but it said a error that i was entering multiple languages so I guess it was a attempt to make it impossible for us to know what he or she was saying
It’s the same bored person who’s been here all weekend still. Must have a truly sad life to keep trying to make accounts to troll the forum 🤦
Could be a group as at one point 3 of them was talking at once
It’s school holidays. The children are bored.
I think a bit of French, Latin and something that resembled an Austronesian language.
‘tlhIngan’ - English - Klingon translation | TRANSLATOR.EU
A good way to mitigate account closure (or suspension) is not to rely on a single current account or a single bank card. There’s no reason these days not to open more than one account. Also have at least one credit card with a decent amount of credit available for emergencies. This also mitigates temporary technical problems with a bank, card scheme, etc. So many people put all their eggs in one basket then complain they have to use a food bank to feed their family.
I’m a member on there just to read some of the stories and my account is in good standing. As I’m sure quite a few others are too so I wouldn’t use this to support your theory.
Your account won’t have been “closed for no reason” either. Reading the most recent topic on here you will see that we found the most probable cause despite the person originally believing the same as you.
I do however agree that it was sloppy of Monzo to agree to reopen and then close it again straight after. That must have been frustrating.
Put a complaint into the ombudsman and they can look at your case although I’m not sure they’ll give any more compensation since that’s already quite a bit
Thank you, I have put a complaint into the Ombudsman.
I understand it’s in the T&Cs, however think people have a right to know some of the situations others have found themselves in. While there may be a reason, as a customer you won’t get told. So if it is due to fraudulent activity and someone using your identity, you may not know until CIFAS come back to you, which may be 2 weeks. A lot of damage can happen in 2 weeks.
No one can tell you “how much stress” something causes you.
I hope this doesn’t happen to anyone else.
Good luck with it. Sadly, as you said you won’t get told the reason but all you can do is ask 
The Ombudsman will almost certainly rule in Monzos favour, especially since you’ve already been compensated and secondly because they can close accounts for whatever reason they like. It doesn’t make business sense to do it for no reason, so this is why it’s not believable.
I hope you get a different outcome but either way, be sure to come back here and update us all.
Unfortunately it’s the law. It’s called tipping off. The 2 months notice probably means they suspect something but can’t prove it, otherwise it would be an immediate block and close.
That’s not how it works under FCA regulations. Monzo and all banks have to follow it, they don’t get a choice in the matter.
I’ve yet to see any evidence that Monzo have claimed that someone is doing something illegal. Generally, they close accounts without giving a reason, but they don’t(as far as I can tell) ever say why, except, on occasion, to the Ombudsman.