A bit of a random question for anyone who has a HSBC UK Global Money Account - do push notifications work for the GMA?
I’ve never ever heard of this signature check thing before, is this in the UK? Sounds American if anything to me
Because it’s not a UK card
Most HK/SG card chips are not hardcoded with the PIN, so chip and pin terminals in Europe often have trouble.
Generally, the card machine will not prompt for signature verification based on issuance countries. For example, some US banks do chip and pin cards on request, and they work fine.
They do, but once overseas they may act differently. It was a while back but I used to find international chip and PIN cards often request a signature when I was in retail.
They should do, the account is listed in the settings for enabling notification.
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Those cards have a PIN, but the PIN is only stored on the bank’s server and is not hardcoded on the EMV chip. Therefore, they are not true chip-and-pin cards. Most payment terminals in Europe do not support this type of verification, so they ask for a signature.
Very often, you can change your PIN by calling your bank without visiting a cash machine. For true chip-and-pin cards, the most you will be allowed to do is set your new PIN online and have it validated by entering your old PIN during the next payment.
Amex US and Chase will send out true chip-and-pin cards and Barclaycard and BofA cards can be hardcoded by visiting an ATM. Those card will always work as chip-and-pin (provided you ask the bank to send you one/set the PIN according to instruction).
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So the card being used wasn’t from the UK, and this might be why.
Thanks for answering my question about notifications. Between that and seeing the rate differences I decided to make the effort to close my GMA with expat, and open one with UK.
So far seems very similar and the rates are a bit better (but not consistently better than the likes of wise or zing). Also the UK version shows up in global view, but only as a GBP account, meaning I can transfer GBP directly in from other countries. A bit of a shame it’s only GBP though. But that’s still an improvement on the Expat version where the account didn’t appear anywhere else outside of the expat mobile app.
Using the card in has been a dream. All transactions I made went through just fine all approved. Cash back is an instant rebate paid into the same account spent from once the payment clears (which is within 24-48hrs) and interest earned on money in bank. Happy days.
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What’s the fastest way to transfer money into this account? I have a HSBC UK account aswell
Has anyone else’s notifications stopped working this week? Had salary in and various payments out today but nothing has popped up. I’m picturing a dark and dingy HSBC back office somewhere where a single person making manual notifications has recently been forcibly moved to a dusty First Direct desk
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I’ve just tapped the card, not had to actually put the card in the machine yet, or I’ve used Apple Pay. Yes I am London based so as UK as it gets 
.
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Best way to transfer money in is log in to HSBC HK online banking and link your accounts using global view then you can make transfers between your accounts in any currency immediately for free
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Global View is for Premier and Advance.
No, they’ve been fine. Had money in and DD out notifications overnight.
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Yes from the UK end it is but from HK end it’s open to HSBC One customers as well. So even though it’s not linked from UK end it still works the same way
Yeah it does
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Yeah exactly
Yes, it’s what it’s designed for (UK Global Money Account).
A few things to consider.
- You can either ensure you’ve converted EUR before purchasing or just put GBP in. If you do the latter the machine will try for DCC and you might not get the best exchange rate
- It should work fine in ATMS, card machines etc just like your normal bank card but in Greece last year I had reasonable acceptance issues where the machine didn’t recognise the card. If it’s a modern machine you shouldn’t have this problem.
- ATM withdrawal frees still apply so look out for the free ones.
It worked really well on three other trips and hopefully they’ll get around to additional currencies soon.