I was fortunate - since my previous ISA had been opened in branch, and at some point someone there had seen ID this was good enough.
It might be worth challenging depending on how far you live away though. For example, my nearest HSBC branch is 30 minutes drive away. I have no chance of getting there during lunch or before close. So when I refused to go to branch to show a real human my driving licence for a different ISA challenge, they magically found they could do it a different way.
Jeez, get a room you two 
Had a prompt saying notifications fixed with hsbc transactions now, also sent a test £1 like usual and I got the notification almost straight away 
Normally takes a while 
I got this too and they’re fully working. Mine have always been quite prompt. One thing I found was how much when I didn’t have them I missed them, definitely not going back to FD to lose them again.
One of the reasons I went back to Monzo. I love notifications and nobody gives you more about what’s happening with your accounts than Monzo!
That and HSBC Premier pretty much tying you in for everything if you want the Premier status and InvestDirect was just too bad to continue with for my investments.
Er, congrats?
This mean we can go buy a 
Did it come with a view? 
This inspired me to have another look at this, since I want to expand investment options. I’m reasonably happy with the GIC stocks and shares but wanted to re-evaluate share dealing. I had hoped it might’ve modernised slightly.
It is very painful to use, so hopefully the lower platform fees compared to Interactive Investor will be worth the pain in the long term. Even transferring funds into the cash account needed to buy shares is a very painful process. When I couldn’t do it the first time and I reached out to chat for guidance they said, more or less “Oh yeah that fools a lot of people, but don’t worry about the COP not working, the account doesn’t support it”
Or, in short-form, it’s ok to ignore all the warnings and transfer anyway because it’s defininitly HSBC you are paying.
Did you go for the InvestDIrect Plus account? I had the basic InvestDirect account and there was no need to transfer any funds to buy shares. You just buy the shares and the funds are collected from your current account when the transactions settle (2 or 3 days later). Dividends and sales are transferred back to your current account. That was actually one of the best features, I found.
Anyway, Hargreaves Landsdown cap their fees at £45 p.a. for an ISA containing only shares and ETFs, so I’m only paying £3 more p.a. than I was with HSBC. The whole platform is a lot nicer to use, too.
Yes, since the cost seems to be the same. I did note the difference, but I hadn’t really thought it could be that hard to transfer in.
Yes, I considered them. I’ll probably give it a go for a while with HSBC, and come back to them as I did previous use them for this sort of thing.
I’ve just applied for a HSBC credit card, been accepted. It looks like I need to wait until I receive the credit card in the post before I can set up Online/Mobile Banking. Does anyone know if applying for a current account with HSBC through Online Banking would involve another credit check? I’m presuming it will.
I only had one when I applied for a credit card and current account at the same time. I did the current account first as needed it to be eligible for the credit card. I was already a customer though so not sure if I didn’t need one for the current account due to that.
Ah okay, thanks. 
I think perhaps I should have applied for a current account at the same time and then maybe it would have only involved the one check. Guess I should just wait until the card comes and I set up Online Banking to see what the options are and if it specifies if another hard search will be done.
Anyone else having issues logging in this afternoon?
Hoping it won’t be a major outage like the one that broke notifications last year… 
No issues for me currently.
Odd, it’s still not working for me.
No issues here.
Same here, I’m able to log in without any issues
This is quite common late in the evening.