Help contacting someone at monzo?

Help
1

Hello, a few days ago there was suspicious activity on my account, so monzo froze it for me. It was to be defrosted last night however it’s still frozen, and now I can’t seem to send them a message through the chat - it keeps saying message failed to send!

Can anyone help or point me in the right direction to speak to someone?

Thank you!!

2

help@monzo.com

0800 802 1281

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3

Definitely give the email or phone numbers a try and someone at Monzo will be able to advise further. :blush:

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4

Thank you, will give that a go!

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5

I would give them a call - any update on getting that sorted?

6

It’s all sorted now - thanks for everyone’s help!

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