I agree with the others on this. When we first saw this in August 2023 we collectively shared concerns that it wasn’t front and centre. Even Monzonaut William replied in Sept 2023 that it was something that was being worked on.
8 months later and nothing has changed (as far as I’m aware). It’s still in the same menu, and i’ve not seen a “we are not calling you” message or prompt when adding a new payee or transferring money. Your blog post claims that you get around 700 reports a month but I actually doubt that many people will have used it. How many of those reports are from the same people?
I reiterate that I think it’s a great feature, it’s just not visible enough in my personal opinion. I know it’s there and remember the chatter here in the forum about it, so I would check if I got a call from someone claiming to be from Monzo. My friends and family (some are quite gullible) wouldn’t think to look.
I beg of you. Please make it more visible.