It’s the best thing Monzo offer for me but there’s the caveats that come with it and workarounds needed.
I can’t/wont use a virtual card from a pot which would make my life easier with subscriptions.
Flex is slightly better now that it doesn’t take the first bit and give it back.
I manually update my interest totals each month, which isn’t a huge deal as it’s monthly. But still having to not use features or manually do things isn’t great with a paid feature that doesn’t work with other paid features.
The transactions auto-export feature is the singular reason I pay any money to monzo for a current account. It’s great in theory but is fundamentally broken since your pots transactions don’t export and are essentially invisible.
Chiming in with everyone else here, if you can’t get the basics right and seem to completely ignore the user feedback regarding fixing it, then am I just a mug for continuing to pay each month?
agree entirely and posting this for visibility, if nothing is done i’ll be cancelling my Monzo Plus subsription, it is pointless without accurate exports to google sheets.
Anarchist
(Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281)
44
I’d just cancel now if you feel that way about it. You can always restart it later.
FWIW it was a very small part of the reason I cancelled mine some years ago.
Yeah it’s not getting fixed. It’s abandoned at this point pretty much.
This topic is from 2021 and all they’ve done is made it worse. The interest you used to get on a Plus/Premium account would at least show, now it doesn’t appear at all.
It’s still my favourite feature but it comes with a large asterisk.