Ah fair, I didn’t spot the pre-empting question part of your reply 
I can at least get why Bank Holidays cause a bit of confusion. Going from a Getting paid 4 days early seems… Unlikely.
And the scenario of “my pay day isn’t a bank holiday but the get paid early day is” just results in me doing this:
When someone joins and makes their first thread, both have to be approved now don’t they?
Instead of “your thread is awaiting approval” could they get a “While we’re reviewing your thread…” type thing?
Give them a link to this and then maybe half a dozen key topics that will help. The guide from @davidwalton about how to log in, how to contact support, how to/when to reorder a card. Those few probably cover a lot of the things newbies ask.
That’s a great idea - I wonder what the Top 10 most commonly asked questions are?
Maybe a sticky post in Help, with a wiki of the Top 10 questions too?
When will I get paid?
I can’t login
Where is my card?
How do I contact support?
Why was my account closed?
Is Monzo going bust?
Nailed it 
One extra one…
When is [insert feature] being released?
Which is what I’ve noticed people say they’re going to ask when they don’t get the answer they want on here.
Don’t forget the other howler:
Will it work with a Joint Account?
“No”
Yes, you can enter anything into that field and it breaks 
Is this something that could be added to the Monzo app?
They don’t want people to rely on this feature. It’s pretty easy to work out when you know how it works too.
If it is starting to strain Monzo in any way, I wonder if discussions will be had about the feature too 
Never seen that before and I use get paid early at least 5 times a month
Doesn’t seem to be a strain they can’t control
It’s used a fair bit now, just to give the systems a bit of time to catch up with the request. Generally you’ll wait no more than 5 minutes.
They tested it a few months back as someone else mentioned it, I’m pretty sure @Dan5 confirmed at the time it was been tested to balance load and then would be used as and when required.
Edit - especially on the busy pay days
Just opened the GSheet to see if it works (after referencing it in a recent post) and it is view-only 
Ah whoops, just changed it to edit mode
still use this, thank u so much!!
@BritishLibrary I need to request access to view this now, does it still work? 
yup same message you need to request access
Weird. Let me see what setting I changed.
