When will I get paid?
I can’t login
Where is my card?
How do I contact support?
Why was my account closed?
Is Monzo going bust?
Nailed it
One extra one…
When is [insert feature] being released?
Which is what I’ve noticed people say they’re going to ask when they don’t get the answer they want on here.
Don’t forget the other howler:
Will it work with a Joint Account?
“No”
Is this something that could be added to the Monzo app?
They don’t want people to rely on this feature. It’s pretty easy to work out when you know how it works too.
If it is starting to strain Monzo in any way, I wonder if discussions will be had about the feature too
Never seen that before and I use get paid early at least 5 times a month
Doesn’t seem to be a strain they can’t control
It’s used a fair bit now, just to give the systems a bit of time to catch up with the request. Generally you’ll wait no more than 5 minutes.
They tested it a few months back as someone else mentioned it, I’m pretty sure @Dan5 confirmed at the time it was been tested to balance load and then would be used as and when required.
Edit - especially on the busy pay days
Just opened the GSheet to see if it works (after referencing it in a recent post) and it is view-only
Ah whoops, just changed it to edit mode
still use this, thank u so much!!
@BritishLibrary I need to request access to view this now, does it still work?
yup same message you need to request access
Weird. Let me see what setting I changed.
Hmm hopefully fixed now:
yeah all working again thanks
Hi I tried to view but it advised me to request access which I have. This was yesterday I’m still waiting is this normal?
This should have been fixed now. I think your post got caught in a bit of a queue…